*This webinar is intended for participants in State and Local Government positions. Join Splunk, Indegy, and GTS Technology Solutions on Thursday, May 9th for an informative webinar where you'll learn how your organization can utilize Splunk along with Indegy to proactively monitor changes in your water utility and treatment facilities. During this webinar and live demo, attendees will gain insight into how Splunk and Indegy can: Track ANY cha...

Americas’ SAP Users’ Group is more than a user group… it’s a community of business and technology professionals who want to learn how to understand and use their SAP products and services better. This community was built on the fact that people learn best from each other by exchanging best practices, lessons learned, and other real-world experiences. Through online resources such as webcasts, discussion forums, and we...

During the past year, new federal regulatory and policy initiatives, together with ongoing litigation in both the state and federal court systems, have impacted wastewater treatment plants. If you represent, advise or are employed by agencies or local government entities responsible for the management or operation of wastewater treatment plants, then you should review this information, which will highlight and discuss both the most pertinent i...

Hosted by the Climate Action Reserve, the 17th annual NACW conference will explore the most pressing issues in climate policy and carbon markets to the largest gathering of climate professionals in North America. NACW 2019 will provide valuable insights on the issues that are top of mind for climate professionals, including: Carbon pricing across North America - including California, the Northeast states, Canada and MexicoGrowth of climate ac...

Public-private partnerships (P3s) are delivering critical infrastructure across the country. Today partnerships are providing communities new tools and ways to address their water system challenges. Join more than 600 public agency and water professionals this April 23 - 24 for 2 critical days on the latest modes of infrastructure delivery. The 2019 P3 Water Summit will be dedicated to P3 education and networking for utility operators, distric...

Public-private partnerships (P3s) are delivering critical infrastructure across the country. Today partnerships are providing communities new tools and ways to address their water system challenges. Join more than 600 public agency and water professionals this April 23 - 24 for 2 critical days on the latest modes of infrastructure delivery. The 2019 P3 Water Summit will be dedicated to P3 education and networking for utility operators, distric...

The objective of this course is to provide a general understanding of conduits, valves and gates in the context of the operation, maintenance and design of dams and dam safety. Emphasis will be placed on issues related to the design, construction, and performance of conduits, values, and gates types commonly used at dams. Case histories and practical exercises will be used to enhance learning of the purposes and features of conduits, valves, a...

This two-day Customer Service Seminar addresses the challenges facing water utilities in the 21st century. The overall purpose of the seminar is to assist customer service representatives in being responsive to increased customer expectations and expanding global demographics. LEARNING OBJECTIVES Identify the characteristics of excellent customer serviceDescribe the main characteristics of effective communicationDescribe the four stages of u...

The Transforming Local Government Conference's next stop is Reno, NV! Start planning now to join us April 9-12, 2019.The Transforming Local Government Conference (TLG) will take place April 9-12, in Reno, Nevada. TLG 2019 is sure to be another exciting, unique experience for local government practitioners of all levels. TLG will attract over 600 local government professionals at every level in the organization across the US and Canada. TLG is...

This seminar is vitally important for all utility managers who want to get started on the path to becoming an effectively managed and sustainable utility. This seminar is based on recent updates that have been made to the well-established Effective Utility Management (EUM) framework, which was originally developed by water sector leaders in 2007 and featured both the “Ten Attributes of an Effectively Managed Utility” and “Fiv...