Social Media Internet Law Enforcement Richmond, Virginia, USA September 10-12, 2012 Chief Bryan T. Norwood and the men and women of the Richmond Police Department are our hosts. September 9th, 10th, 11th, and 12th, 2012 The SMILE Conference™ –> THE PURPOSE OF THIS CONFERENCE Adoption of social media by law enforcement is in a stage of exponential growth. Some law enforcement agencies have already experienced tremendous successes...

Over 2.1 billion internet users now have a voice through social media. There are 300-500 million tweets that go through Twitter each day, 800 million active Facebook users, and over 75 million discussion boards and online forums exist. If your organization is struggling to aggregate all this content and handle the immense volume of social media, then it is important for you to learn how to make sense of and better interact with social media us...

CALL CENTRES PROGRESSION TO A DIGITAL COMMUNICATION CENTRE Live Debate Round Table Case Studies Led By Expert Speakers Panel Sessions Customer management IQ is proud to be bring you our 7th Annual Call Centre Week Canada Summit. We are transitioning the event to just be once a year to bring you a bigger & more impactful group of speakers. Our focus will be to provide you with cutting edge insights and strategies from Directors of successfu...