The role that social media plays in government is not optional anymore - it has become expected by communities and the citizens being served. As such, government agencies need the support of intuitive technology that has the ability to integrate across departments and teams, allowing for a unified approach when it comes to dealing with citizen engagement, service delivery, crisis communication, and day-to-day government operations.Join our com...

Enabling digital government is difficult in the face of continuously increasing regulations, cybersecurity threats, and new user requirements. Agencies are still tasked to enable citizen engagement and modernize channels to ensure mission success. While it feels like an insurmountable and ever-growing challenge, it doesn't have to be.Join us on Tuesday, June 25th for a webcast on Syncplicity.Syncplicity for Government is a FedRamp Ready file s...

OMB Circular A-11 Section 280: CX Core Function - Measurement Featured Speaker: Stephanie Thum, Chief Advisor for Federal CX, Qualtrics. Date: Tuesday, June 25, 2019Time: 2:00pm ET; 11:00am PTDuration: 60 minutesLocation: Online Metrics and measurements are nothing new in government. But until recently, customer experience measurements have been viewed as a "nice to have," rather than a necessity. For many agencies, OMB Circular A-11 Section 2...

2019 Training Seminars Charlotte, NC ~ May 17 & Richmond, VA ~ June 21 Theme: DIGITAL EEOLet’s face it, we live in a digital society…a world consumed with social media outlets, followings, followers, tweets, retweets, IMs, DMs, Facebook, snapchat, filters, google, facetime, texting, sexting, portal, gadgets, pics and so on and so on and so on. These actions are forever released into the universe and cannot be taken back. Dig...

Remote access will be emailed to in confirmation email. COURSE DESCRIPTION: There are over 85,000 government agencies and nearly 20,000,000 government employees and contractors. They use all types of equipment, cell phones, laptops, furniture, etc. When they upgrade these items, some are thrown away, others are recycled, and the gently used are turned over to become Surplus Properties. These surplus items may be sold, traded or given away to o...

With Adobe Premiere Pro--the industry's most innovative and cutting-edge video editing software for film, TV, and the web--users are able to take their projects to the next level! Tell your agency's story with smarter tools built to craft footage into polished films and videos all into one seamless workflow. Join our complimentary webinar to discover how Premiere Pro meets all of your video editing needs with an endless amount of video produc...

If you own a business that you want to expand from the commercial market to the government market, then this training session is for you. The government is the largest customer in the world and you should be selling your product or service to your country. Find out how you can expand your business by working with Uncle Sam. Who Should Attend: Existing business owners interested in expanding in the government market, Any business interested in...

The 3rd annual Next Generation Water Summit will be held on June 12-June 14, 2019. The Summit focuses on water conservation and water reuse in the arid Southwest. It brings together builders, designers, architects and water professionals to share best practices and brainstorm new ones through charrettes. The June 13th keynote address will be given by Radhika Fox, Chief Executive Officer of the US Water Alliance. A national non-profit, the Alli...

Xperience19 is the customer event of the year. Learn about emerging technologies, talk with peers, explore the future of customer experience, and in the process, learn to make every moment count. That’s not only our event theme, it’s our promise to you. Make every moment count at Xperience19 and from every day forward as you engage with customers and take their experiences to new heights. At Xperience19 you’ll learn about pr...

Everyone wants a seamless customer experience and to get the information they need quickly, easily, and in the mode that works best for them. And the government agrees. In an effort to aid customer experience modernization, the White House released the “Delivering Government Solutions in the 21st Century, Reform Plan and Reorganization Recommendations” plan which outlines areas to be realigned to better serve constituents. How can...