Originally scheduled for October 9, 2025, the annual DGI FOIA virtual workshop was impacted by the government shutdown, preventing government speakers from participating. With the government now reopened, we are pleased to announce the two government speakers will join us on December 16, 2025 to share their insights and expertise. This workshop will delve into the future of transparency by exploring records management role in FOIA, emerging te...

The “AI Implementation Success Stories” virtual workshop will focus on how artificial intelligence is transforming government operations. The program will spotlight innovative applications of AI across various government sectors, highlighting successful projects to enhance efficiency, decision-making, and public services. From predictive analytics to machine learning in administrative processes, attendees will gain valuable insight...

The annual “Public Sector Digitization Best Practices” virtual workshop will focus on the essential aspects of managing electronic records in the digital age. Designed specifically for government professionals, this program will provide a comprehensive overview of the regulations and best practices for digitizing federal records in accordance with the Code of Federal Regulations. Attendees will learn and hear about the key standard...

On December 23, 2022, OMB released M-23-07 titled “Update to Transition to Electronic Records”. Item 1.2 mentions “After June 30, 2024, all agencies must transfer permanent records to NARA in electronic formats and with appropriate metadata in accordance with NARA regulations and transfer guidance.” NARA Bulletin 2018-01 defined and updated the minimum set of meta elements that must accompany transfers of permanent reco...

Web archiving supports critical programs like records management and Freedom of Information Act (FOIA)—but when you’re trying to keep up with the ever-evolving landscape of information technology, associated regulations, and directives, web archiving can become an afterthought. In this session, we’ll look at the challenges faced by HHS Public Affairs on the path to modernizing their web archiving from start to finish: the cha...

This informative one-hour webinar will cover how AI is shaping the evolution of Business Process Management (BPM). When approaching complexity in business operations, it helps to return to first principles. By establishing a firm foundation in the discipline of Business Process Management (BPM), we’ll dive into the initial uses of Generative AI (GenAI) within BPM platforms and explore where this technology is heading. Process mining reve...

Each Fall, DGI produces an annual “Public Sector FOIA Update” virtual workshop. The workshop will highlight the latest issues, trends and technologies regarding Freedom of Information Act laws, policies and practices at the Federal, State and Local governments across the United States. It is designed to cover the various topics impacting FOIA and caters to personnel at all levels of the FOIA workforce, from new hires to experienced...

Improving public sector customer experience requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies. The "Improving Public Sector Customer Experience" virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new, and the associated challenges of imp...

In today’s digital age, the volume of Freedom of Information Act (FOIA) requests is surging, placing unprecedented demands on public institutions and government agencies. Effective FOIA response management is essential to ensure transparency, maintain public trust, and comply with legal requirements. Join this information-packed webinar to gain vital insights into navigating the complexities of FOIA requests and enhance your response cap...

Artificial Intelligence helps us understand and synthesize data to generate new ways of looking at existing problems. Agencies across government are incorporating AI to enable self-service, improve agent productivity, deliver seamless experiences, and manage risk in real time. This webinar will feature insights from government AI and technology executives on their vision for AI use in their agency, the successes and challenges of in its implem...