What if we told you that you could increase client satisfaction, reduce client "run around", and save critical staff time with one cost-effective solution? ConcernCenter asks you to leave the weight of "resource navigation" to them and free up your staff's resources to handle the one-on-one interactions. Join ConcernCenter and Carahsoft in collaboration with AWS for an enlightening webinar to hear from state and local government agencies about...

Join Gov2Biz, AWS and Carahsoft for an engaging webinar on the transformative role of technology in alcohol regulation. General Bentley Nettles, former Executive Director of the Texas Alcoholic Beverage Commission, shares the success story of Alcohol Industry Management System (AIMS). AIMS replaced 18 legacy systems, resulting in a remarkable increase in license issuance speed. Discover how state government agencies can effectively leverage t...

The ReFrame Engage solution, designed for higher education and government agencies, offers an enterprise communication and engagement platform that enables faculty or staff to provide student scheduling services for various uses such as Student Affairs, Admissions, Financial Aid, Tours, Fundraising, Counseling, Emergency SMS alerts to students, and more. The scheduling and communication hub for your university just got better. In this webinar...

With continuous growth in cloud adoption, many organizations are looking to migrate their applications to AWS to achieve agility, scalability, and cost savings. But migrating enterprise systems to the cloud can be technically challenging. In this webcast, we will provide an overview of proven technical strategies and key considerations for migrating to AWS. Technical strategies and key considerations include: Assessing application portability...

At the recent webinar with BJSS, AWS & Carahsoft, attendees learned from our experts about their greatest challenges and success stories with using AI to transform their public services, Attendees of this on-demand webinar learned: Strategies to harness data and AI, transforming citizen experiences and reducing access barriers. How to overcome digital transformation obstacles and discuss success definitions, data privacy, security and crea...

In this on-demand webinar, rockITdata, AWS, and Carahsoft discussed Amazon Connect, an easy-to-use cloud contact center solution that helps agencies of any size deliver superior customer service at a lower cost. Our experts guided attendees through: Elevating Constituent Engagement: Learn how Amazon Connect is reshaping the customer experience and enabling agencies to deliver high quality service. Empowering Call Center Agents: Tools to determ...

AWS experts visited Chicago, Illinois on Thursday, February 22nd for an Immersion Day in collaboration with V3Gate, CDW, and Amazon Web Services (AWS) for expert insights into Data Lakes, Data Engineering, and AI/ML. Attendees listened to subject-matter experts provide technical training for Department of Energy users, on the following sessions: Data Lake Overview Hydrating a Data Lake The Future of Data Collaboration Unleashing Lake Formation...

Amid a backdrop of escalating cyber threats within the aerospace & satellite (A&S) industry, and with federal agencies like the U.S. Space Force, NASA, and the Intelligence Community deepening ties within the supply chain, cybersecurity compliance has emerged as a linchpin for success. As the Space Force unveils its largest budget yet at $30 billion for FY24, the urgency for A&S vendors to align with federal cybersecurity standards...