Full lead service line replacement is not easily achieved. This webinar will review the key elements of a replacement program, the tools successful water systems are using, and an update on information and policy gaps associated with full lead service line replacement

This webinar will focus on how a number of utilities have addressed the design and implementation of Storm Water Fees through their Customer Information and Related Systems. Water utilities are looking for ways to develop a mechanism to recover required investment in stormwater remediation as well as provide customers with the incentive to reduce impervious areas and thereby reduce extreme stormwater conditions. This webinar will present view...

Nonrevenue water/water loss management is an emerging field, indicated by a trend in popularity of the AWWA Water Loss Control Resource Page, with thousands of views each quarter and, to date, over 6,000 downloads of the Free Water Audit Software v5.0 (since it was published in late 2014). Each year there are important developments in this field, from new resources such as the M36 Manual, fourth edition (2016), to new regulations (California...

This webinar uses examples from AWWA’s Benchmarking Program to show utilities how to use benchmarking data to improve their performance. The process of performance measurement is key to performance improvement. Using results from AWWA’s annual benchmarking survey, utilities can focus their efforts on areas with gaps and set improvement targets. The webinar will give an overview of annual survey results, present example utility ...

This webinar will cover the results of the 2016 elections, at both the presidential and congressional levels. It will present an analysis of the members of Congress leaving office and of new, incoming congressional members. Additionally, the makeup of the congressional committees relevant to the drinking water sector will be reviewed. A preview of the new administration, its goals, and the likely policy issues relevant to the drinking water se...

The consequences of changing water sources has been receiving widespread media attention because of recent Flint, Mich., events. Although the events that led to the Flint situation were unique, unintended consequences in distribution systems because of water chemistry changes resulting from source or treatment changes have occurred before. This webinar helps shed light on the complexity of water chemistry in distribution systems and highlight...