Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

This webinar is for designated MediaManager Administrators who are responsible for creating and managing MediaManager Users & Groups.

This webinar will review the basics of using LiveManager Classic during a meeting. Topics include pre-meeting steps, starting/stopping the Encoder, timestamping, and taking during-meeting minutes (Roll Call, Motions, Votes, Speakers, Notes).NOTE: This is note applicable for clients who have a ClearCaster encoder.

Welcome, we will be touring through CaseViewer and its high-level components. If you're interested in how to utilize govService/FirmStep's automation system to service your agency's needs, look no further.

For each board under the Boards tab, there is an Attendance sub-tab that lets you to track meeting attendance. This tab displays meeting information for the selected board. In this tab, you can add meetings, see a list of scheduled and canceled meetings organized by year, and add a board liaison. For each meeting, members can be marked as present or absent (or excused), and attendance is tracked over time by number and percentage of meetings a...

This webinar will take us into the Creation and completion of an Agenda/Packet in IQM2. Will go through all of the steps needed to put together a packet. Also go over how to publish and distribute it to the web and email distribution list.This webinar will benefit those who have "Agenda Clerk" roles in IQM2

Whether you’re rebuilding your whole website or just addressing basic accessibility issues on your current site, making sure it meets and continuously maintains accessibility standards can be incredibly challenging and daunting, especially when getting it wrong can mean costly fines, penalties, or lawsuits. Join us as Karen Pellegrin, Citywide Digital Accessibility Coordinator at City & County of Denver, shares the story of how the D...

Cindi Mansell, veteran records manager, brings to light the critical flaws in using spreadsheets and email to manage records requests. If you struggle to get support to purchase appropriate tools to do your job as records manager, this overview and the accompanying materials can help! Get the clarity you need to help communicate the challenges and risks of relying on spreadsheets and email, including: The 1 to 1 nature of spreadsheets for trac...

Last year, government organizations sent over 17 billion emails. With a median open rate of 24% (37% for top performing organizations), it’s clear that. email remains one of the most effective communication tools for governments looking to engage with citizens. How can your organization leverage email metrics to improve engagement through targeted messaging and data-driven benchmarks? Join Granicus Experience Group’s Adam Van Scoyo...

We offer weekly live training sessions for the most commonly used features in govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through important tasks and functions within govDelivery.If you register for a session, but can't attend, that's OK! Please feel free to sign up for another sessio...