Government leaders are facing rising customer expectations, operational disruption, and budget uncertainty. Governments have adopted numerous digital “solutions” including online forms, PDFs, and a hodgepodge of niche software. Ultimately staff are left with technologies that aren’t integrated with one another and require manual processing for even routine tasks. Residents are left with a confusing mix of hard-to-find digital...

Does your agency need more constituents to be aware of initiatives or programs without adding additional staff? Are there groups of people you are struggling to connect with the right services? Would you like to reduce costs and save time by sending personalized emails and SMS messages to millions at a time? Join Granicus communication and engagement experts on Tuesday, February 20 at 10 a.m. ET for a look at how an integrated, personalized co...

It’s time for the 2023 Granicus Clerk Virtual Summit — a time for us to gather together to network and share best practices and resources as you continue on your change-making journey. Think of it as a pit stop. This summit is designed to empower municipal and county clerks, record managers, and board secretaries at all levels and sizes of government and give you a little extra fuel to keep moving forward. Specifically, attendees w...

As state agencies continue to migrate services online, prioritizing positive digital experiences becomes vital. Whether it’s modernizing accessibility, integrating complex outreach campaigns, or increasing staff capacity at scale, state leaders are taking a user-centric approach to creating their online interactions. Join Granicus for a complimentary webinar to learn examples and tips that governments can implement to create more engagin...

Granicus, the leading provider of government experience cloud tools, is now accepting nominations for their annual Digital Government Awards. Starting May 1 through June 15, public sector organizations across all levels of government in North America can nominate individuals, teams or projects within seven categories to recognize excellence in communications, service delivery and digital transformation. Public sector organizations can submit n...

Building Program Awareness: Communication Strategies that Drive Outcomes Successful digital service adoption begins long before a form submission. Agencies benefit most from creating awareness campaigns that highlight program benefits, and journey mapping the user experience to ensure seamless adoption. Discover the value of multi-channel, customized communications strategies that attract individuals to program enrollment. Join experts to lear...

Part of: Delivering Seamless Digital Services Webinar Series Governments foster and progress with modern government solutions, but implementing those solutions isn’t always easy among other responsibilities. When governments rapidly respond to residents digitally, meaningful interactions and operational efficiencies are improved. From digitizing services and forms for licensing and permits to service requests, Granicus Digital Services a...

Government agency leaders are focused on modernizing the civic engagement journey to create better experiences for the people they serve. From improving program awareness to increasing enrollment and establishing continued participation, leaders are finding new ways to bring positive digital government experiences to their users. Join Granicus experts for two 30-minute conversations that dig into data on five critical digital communications be...

Government agency leaders are focused on modernizing the civic engagement journey to create better experiences for the people they serve. From improving program awareness to increasing enrollment and establishing continued participation, leaders are finding new ways to bring positive digital government experiences to their users. Join Granicus experts for two 30-minute conversations that dig into data on five critical digital communications be...

Resident demand for improved government service delivery remains a strong trend. Can your department continue to make strides in digital transformation, including the advancement of your civic engagement goals, and ensuring equitable access to everyone in your community?Join Granicus for a complimentary webinar as our panel of experts explores the ways governments can create a modern, digital experience that will drive authentic connections wi...