The technology landscape for the digital workplace has never been so tumultuous, and organizations are having a difficult time sorting it all out. The pandemic caused sweeping changes to how we work, and made it clear that workers need to be more digitally flexible and adaptable to achieve individual and organizational prosperity. So, what technologies will help workers increase their digital dexterity? This complimentary webinar will highligh...

Technology plays an increasingly central role to achieving successful customer experience (CX) projects. Shifting consumer trends in 2020 led to a “customer experience revolution,” and CX leaders say that 68% of the CX projects in 2021 involve technology, up from 49% in 2017. This increases demand and pressure on IT organizations. This complimentary webinar looks at the CX traps that technology organizations need to avoid, and the...

We are just in the early stages of artificial intelligence. Innovations such as composite AI and neuromorphic hardware, plus concerns about the responsible use of AI, raise questions on how AI will continue to impact your organization and society. In this complimentary webinar, we will explore seven future AI scenarios that could impact you and your organization. You will get insights on what to focus on in the short term and what to realistic...

Accelerating digital business transformation requires high levels of digital dexterity, since enterprise leaders will need to take a greater role in managing technology in their own business areas. CIOs need to shift their focus to develop high digital dexterity — the ambition and ability to work digitally and build digital businesses — across the C-suite. CIOs must move from primarily educating enterprise leaders toward helping th...

Discussion Topics: Understand why competitive intelligence is not competitive analysis Learn the major steps to get competitive intelligence right, and what to avoid Exploit competitive intelligence with strategy, plans and actions that are often missed Tech CEOs cite competitive intelligence as one of their bigger challenges. In many cases, a potentially great go-to-market initiative is undermined by poor knowledge of the competitive landscap...

Almost every organization claims the customer comes first, but is that really the case? Join us for this complimentary webinar as Gartner experts explore what it means to execute a true customer-centric strategy. CIOs and IT leaders will learn the benefits of this approach, how to evolve your IT delivery model to gain these benefits, and how you can measure the impact of a customer-centric strategy. You also will discover how fusion teams can...

The COVID pandemic caused a contrary trend of pushing companies outside of their comfort zone while lockdowns forced people to stay in the comfort of their homes. Companies that had, prior to COVID, eschewed even the possibility of work from home (WFH) were forced to embrace it in a matter of weeks, and individuals increasingly worked and shopped remotely. As we move toward 2022, more companies aim to empower employees to work wherever they wi...

Discussion Topics: Technology adoption trends of 111 emerging technologies sourced from 437 IT executives Peer-driven view of the value and risk factors and perceptions of technologies across six domains Which emerging technologies did not justify the hype and which are being cautiously deployed EDT: 10:00 a.m. | BST: 15:00 Which emerging technologies can provide your enterprise with a competitive edge? How do you determine the right technolog...

CIOs often wonder whether they adopt emerging technologies too soon or too late. They try to determine the risk-reward tradeoff. So, how do you separate the hype surrounding emerging technologies from usability, and drive resilience in an age of uncertainty? The Gartner 2021 Emerging Technology Roadmap (ETR) for Midsize Enterprises harnesses the collective wisdom of your peers combined with expert analysis from the Gartner Hype Cycle for Midsi...

The Gartner Emergence Cycle is an “early signal” research aimed to provide product leaders a view of early-stage technology innovations, many of which are still in research and development. This complimentary webinar reviews a number of AI-enabled early stage technology and trend profiles. We look at the technology’s or trend’s impact potential, estimate its potential growth, and propose recommended actions for product...