Discussion Topics: Invest IT resources by identifying and prioritizing the primary business objectives and outcomes Identify areas of greatest digital investment value by quantifying technology impact Prioritize investment opportunities based on business objectives and technology impact CIOs must have a plan for investing scarce IT resources to accelerate digital business outcomes. The Gartner Business Value Investment Framework offers a model...

Discussion Topics: How retail IT executives can address the CEOs’ priorities for growth, technology investments, and the workforce Understand the strategy behind total experience and the benefits it possesses for retail organizations Use real-world consumer-facing retail examples to envision your organization’s total experience-based business outcomes Customer and employee experience strategies in business and IT silos never truly...

Discussion Topics: Why boards of directors view COVID-related digital disruption as the biggest external threat Digital initiatives must drive identifiable operational improvement and new revenue streams 67% of boards of directors expect to increase IT and technology spending Board of directors have increased their risk appetite as enterprises prepare for a postpandemic renewal. This is because making investments and strategic decisions in an...

Discussion Topics: Key trends impacting finance’s functional mandate and value proposition How finance leaders can recalibrate their talent, technology and processes for a lasting impact Discover the areas where leading finance teams plan to ramp up their investments EDT: 11:00 a.m. | BST: 16:00External trends continue to fundamentally reshape finance’s areas of comparative advantage. These trends include the democratization of dat...

Discussion Topics: The main factors creating changes in infrastructure and operations (I&O) dynamics The top trends currently impacting I&O professionals The best actions I&O leaders can take to respond to the top trends The pandemic placed new and unexpected pressures on infrastructure and operations (I&O) leaders, but also created new opportunities for them to impact business value. Now, the question is, what comes next? This...

Discussion Topics: Understand the hidden surprises in Microsoft 365 that Gartner clients wish they’d known before implementing it Discover which “surprises” can be corrected for free, that is, by process or configuration changes Learn what requires funding to fix, by either a third-party tool or additional Microsoft licenses EDT: 10:00 a.m. | BST: 15:00 Microsoft 365 (formerly Office 365) is a complex platform, making it diff...

Discussion Topics: What C-Suite needs to plan and manage multiple hyperautomation initiatives Opportunities and risks that impact business processes and technology decisions Balance agility, effectiveness, and efficiency EDT: 10:00 a.m. | BST: 15:00The COVID-19 pandemic accelerated hyperautomation’s already unrelenting pace, while revealing the challenges you need to overcome. This brought about the need to digitize and automate processe...

Discussion Topics: Latest trends in the area of automotive manufacturing How technology is used to increase manufacturing productivity How automotive manufacturing is being redefined A stack of new entrants in the automotive space shook up longstanding conventions at many levels of the value chain, including manufacturing. This sparked a race where technology and ingenuity are used to increase productivity and reduce overall manufacturing cost...

In the postpandemic world, you will need hyperautomation to reduce business risks. To gain maximum automation, you must effectively exploit technologies beyond robotic process automation (RPA). This complimentary webinar will help those business and IT leaders responsible for digital automation to craft an effective strategy aligned to their business goals, create a technology plan, and mobilize the right resources. Discussion Topics: Learn wh...

Discussion Topics: Learn the elements that increase the complexity of decision ecosystems Explore how decision techniques are combined to address complex decisions Discover how decision modeling addresses the new decision-making challenges EDT: 10:00 a.m. | BST: 15:00 Effective decision making keeps getting more difficult. In a recent Gartner survey, 65% of respondents said the decisions they make are more complex than just two years ago, and...