Discussion Topics: Understand the hidden surprises in Microsoft 365 that Gartner clients wish they’d known before implementing it Discover which “surprises” can be corrected for free, that is, by process or configuration changes Learn what requires funding to fix, by either a third-party tool or additional Microsoft licenses EDT: 10:00 a.m. | BST: 15:00 Microsoft 365 (formerly Office 365) is a complex platform, making it diff...

Discussion Topics: What C-Suite needs to plan and manage multiple hyperautomation initiatives Opportunities and risks that impact business processes and technology decisions Balance agility, effectiveness, and efficiency EDT: 10:00 a.m. | BST: 15:00The COVID-19 pandemic accelerated hyperautomation’s already unrelenting pace, while revealing the challenges you need to overcome. This brought about the need to digitize and automate processe...

Discussion Topics: Latest trends in the area of automotive manufacturing How technology is used to increase manufacturing productivity How automotive manufacturing is being redefined A stack of new entrants in the automotive space shook up longstanding conventions at many levels of the value chain, including manufacturing. This sparked a race where technology and ingenuity are used to increase productivity and reduce overall manufacturing cost...

In the postpandemic world, you will need hyperautomation to reduce business risks. To gain maximum automation, you must effectively exploit technologies beyond robotic process automation (RPA). This complimentary webinar will help those business and IT leaders responsible for digital automation to craft an effective strategy aligned to their business goals, create a technology plan, and mobilize the right resources. Discussion Topics: Learn wh...

Discussion Topics: Learn the elements that increase the complexity of decision ecosystems Explore how decision techniques are combined to address complex decisions Discover how decision modeling addresses the new decision-making challenges EDT: 10:00 a.m. | BST: 15:00 Effective decision making keeps getting more difficult. In a recent Gartner survey, 65% of respondents said the decisions they make are more complex than just two years ago, and...

Discussion Topics: Why business-led IT is the CIO’s secret weapon How to exert control over non-formal IT technical capabilities and I&T talent Enhance organizational engagement, reduce risk and increase enterprise value There is a huge rise in the technical capability and infrastructure and technology (I&T) talent outside of formal IT departments. Untamed and untapped, this can lead to a surge in uncontrolled technical sprawl. H...

Discussion Topics: Link your digital workplace program to business value Align business outcomes with a program aimed at new ways of working Directly support digital transformation initiatives with your digital workplace program EDT: 10:00 a.m. | BST: 15:00The inability to articulate the value and relevance of your digital workplace program can lead to less executive support, less participation of business stakeholders, and generally less busi...

Discussion Topics: Choose the best pricing metric for your offering Address customer expectations for volume discounting Decide if a freemium strategy or free trial is right for you Suboptimal pricing approaches can reduce margins and hinder growth for technology providers. Setting the optimal price is critical to winning new customers and maximizing profits, and how you determine the price can be even more important than the price itself. In...

Discussion Topics: 6 key forces that will drive change and disruption in the tech provider industry by 2025 Impacts of the 6 key forces across various aspects of the tech provider industry Decisions and actions to take now to seize the long-term opportunities EDT: 11:00 a.m. | BST: 16:00The pressure to deliver results in the short term makes it hard for tech providers to prepare for the long term. It is vital that tech providers ensure they un...

Discussion Topics: Explore the advantages of Gartner's new Emerging Technologies and Trends (ETT) research How technology and service providers can anticipate and integrate emerging technologies Use Emerging Technologies and Trends (ETT) research to accelerate your decision making AEST: 3:00 p.m. (Sydney) | EDT: 1:00 a.m. (New York)Leaders in Technology and Service Provider organisations face great opportunity and intense disruption from emerg...