Chief information officers (CIOs) are responsible for developing IT strategies that facilitate and drive enterprise transformation, as well as ensuring that those strategies are effectively implemented. Effectively communicating the IT strategy to stakeholders is critical to securing the right support, funding and other resources needed to deliver on the plan. CIOs who struggle to personalize their strategic plan communications to their audien...

By 2028, 30% of global companies will invest in early-stage, innovative technologies to generate new revenue streams and outperform the competition. However, organizations lack a systematic approach to predict a technology’s potential to thrive, preventing them from making bold strategic investment decisions. Gartner’s Technology Thrivability Index is a self-assessment framework that measures the potential of technologies to thrive...

Although many organizations have enthusiastically embraced the importance of customer experience (CX), few have been able to turn it into a competitive advantage. Gartner research shows that most companies have hit a customer experience plateau. How do you get over that plateau and turn CX to your advantage? Join this complimentary Gartner customer experience webinar as Gartner expert Ilona Hansen delves into the fundamentals of customer exper...

Today’s “undisciplined business environment” makes it a challenge to create and manage an effective business strategy, as organizations contend with competing challenges and opportunities arising from different angles and speed. Both public and private organizations report they struggle to obtain the right human resources needed to address the difficulties posed by an unstable, changing environment. They also must harness the...

Nearly 83% of human resources leaders say they struggle to find enough talent with the necessary skills, and only 44% of employees report that career development at their organization is effective at facilitating employee growth. In this context, over 90% of organizations are considering or implementing shifts to skill-based talent management. Technology vendors and consultancies have taken notice, packaging their solutions and services around...

How do you determine which emerging technology will most impact your organization and market? The Gartner Emerging Tech Impact Radar highlights more than 650 emerging technologies and trends with the most potential to disrupt a broad cross-section of markets. Join this complimentary Gartner emerging tech webinar as Gartner experts Tuong Nguyen and Danielle Casey spotlight the most impactful emerging technologies and trends through four key the...

How do you determine which emerging technology will most impact your organization and market? The Gartner Emerging Tech Impact Radar highlights more than 650 emerging technologies and trends with the most potential to disrupt a broad cross-section of markets. Join this complimentary Gartner emerging tech webinar as Gartner experts Tuong Nguyen and Danielle Casey spotlight the most impactful emerging technologies and trends through four key the...

Join a world-class community of digital workplace leaders, architects and IT executives The 2024 conference theme focuses on preparing for the digital evolution. Generative AI is poised to revolutionize the way we work in the future. However, many employees’ current low digital dexterity and limited understanding of advanced digital workplace technologies functions leave them unprepared for this future. That is why Gartner Digital Workpl...

Many organizations struggle with implementing organizational change initiatives, with reports of 50% to 90% failing to deliver the desired results. This begs the question, “Are our approaches to organizational change still appropriate in the 2020’s?”. The answer is no. Today’s organizational change can no longer be designed and managed as a discrete episode of activity (would “a single event” make more sense...

In today's rapidly changing world, marked by successive high-impact crises, businesses are facing an innovation paradox. While 58% of non-executive directors plan to increase their risk appetite to drive growth, many organizations are scaling back on innovation initiatives. In fact, only 16% of innovation leaders feel their organizations embrace high-risk innovation. This contradiction presents unique challenges and opportunities. Join our exp...