Connecting your citizens with the right agency can be hard. Don't make it more difficult than it needs to be. Shorten virtual queues, amplify minority and underrepresented voices. Google Cloud and CDW bring you Contact Center AI - solutions that provide quick, hard hitting answers to problems that are impacting your citizens every day. Join us on Thursday, July 14th at 2:00pm ET for a rich discussion focused on how to leverage Google's CCAI su...

Join Google Cloud, CDW, and Carahsoft on Tuesday, July 12th at 2:00pm ET for a rich discussion on how to leverage Google's CCAI suite to empower your human agents and implement virtual agents to provide your students with a conversational and personalized CX journey.

During this workshop, attendees will learn how we can use: Gmail to increase productivity Google Calendar to ease scheduling meetings Chat to connect and collaborate effortlessly

During this webinar, attendees will learn more about Google Cloud Solutions that: Help improve constituent experience Enable individuals and families to engage with social services 24/7 Improve call centers' response time and efficiency Automate enormous volumes of required documents and images Significantly reduce manual processing – enabling applicants to receive benefits faster

Attendees of this webinar will learn: Important considerations to plan your data migration Different approaches institutions have taken How Google Cloud with Globus addresses the challenges of data migrations How to get started

During this webinar, we will cover: Google Cloud Platform (GCP) cloud-native solutions for governance and compliance Cost management Standards compliance for GCP Governance best practices Infrastructure automation

During this session, attendees will learn about: The speed, function, and quality challenges of the modern-day SOC landscape Cybersecurity humans and machines in harmony and partnership SOC modernization, technical attributes, and runtime considerations Cyber threats and its voracious algorithmically-fueled appetite

During this webinar, we will cover: Google Workspace as a solution for continuity of operations and disaster recovery Overview of Google security offerings: Security Command Center, Chronicle, VirusTotal, reCAPTCHA, BeyondCorp, and Work Safer program

Google Cloud understands that the ATO process may feel daunting or cumbersome at times. However, those feelings can be a thing of the past. Join us to hear from Google Cloud technical experts about how Google Cloud can make the ATO process easier for you. During this webinar, we will cover: How to address compliance requirements on Google Cloud An overview of the Google Cloud ATO accelerator Hear about real customer use cases that prove how ea...

We know that in academic research labs, scientists are often asked to spin up research modules in the cloud to create more flexibility and collaboration opportunities for their projects. This can be difficult, however, if you don't have the necessary cloud skills. This is where the new RAD Lab solution comes into play. Join Google Cloud and Carahsoft to hear how RAD Lab was designed to help public sector and academic organizations stand-up clo...