As water demand increases, and the need to expand delivery systems grows, it is imperative for water authorities to plan and fully manage the capital infrastructure process. Population growth and the replacement of aging water systems can be costly, driving the need for transparency and efficiencies in the development process. Constituents want transparency into government operations of all types, but it’s even more vital when it comes t...

During the COVID-19 pandemic, many courts across the United States had to close their doors to the public. The Superior Court of California - San Joaquin County closed to the public from March 2020 to July 2021. During that time, the public had minimal outlets to ask questions, inquire about payment plans or contest tickets. To avoid further backlog and safely connect with constituents, the San Joaquin Superior Court launched an online traffic...

Health and human services agencies have a big responsibility to serve some of our most at-risk constituents. During the pandemic, this task became even more complex as the number of individuals relying on government services surged, further straining available resources. It’s never been more important for these organizations to find ways to bring efficiencies to their operations. On Oct. 26 at 10am Pacific/1pm Eastern, join Government Te...

Public transit is key to revitalizing urban centers as cities focus their post-COVID recovery efforts. In most places, that means bus transit. And transportation leaders across the country are looking at programs to make their buses run more effectively and efficiently. One important way cities are improving their bus network is by creating or expanding bus-only or transit-only lanes. Some transit agencies have partnered with their Department...

The COVID-19 pandemic forced state and local governments to rapidly stand up social service referral systems, whether for food, supplies, housing or workforce development. Many agencies resorted to handy, quick tools like spreadsheets and clipboards. Meanwhile, surging constituent traffic is still pitting a strain on case reviews, making it difficult to ensure services are delivered to those in need. The result? Operational deficiencies, impro...

State and local governments significantly ramped up notifications to the public during the pandemic to spread awareness about COVID-19 and accompanying public health measures. But after nearly a year and a half, communities and residents are beginning to experience alert fatigue. With severe weather season approaching, economies reopening and other unknown events ahead, how do governments ensure their emergency communications are being receiv...

When the city of Ocala, Fla., took the unusual step of turning its electric utility’s fiber-optic network into a municipal broadband service, city leaders had no idea how vital those high-speed Internet connections would become during a pandemic. Join Government Technology and leaders from Ocala on June 30th to hear how the city’s municipal broadband network delivered more than enough bandwidth to support telemedicine, distance lea...

Gaining real-time visualization and situational awareness is critical for public safety organizations to make informed decisions. Like many agencies, the Albuquerque Police Department (APD) struggled to access and interpret non-stop information that was coming from more than two dozen unique data systems. APD deployed a cloud-based situational awareness platform to secure, enrich and connect its most important data sources and power its strate...

Safe and effective emergency management is one of the most important duties for states and localities. Whether it’s police, firefighters, EMS responders – or even corrections and rehabilitation officers – maintaining public safety is a cornerstone of responsible local government. One often-overlooked aspect of modernizing emergency response is optimized staffing. Managing the public safety workforce is an extremely complex pr...

Open to Private Sector only. The Center for Digital Government’s IT market analysts and key government leaders will share insights into the state and local space and pinpoint opportunities, trends and issues to help you fine-tune your business strategies and validate your sales and marketing activities. You will: Hear firsthand from panels of leading state and local CIOs and government executives about opportunities, emerging trends and...