On December 27, 2020, the third COVID-19 relief stimulus bill became law, authorizing $25 billion in emergency rent relief funding for residents facing eviction or winter without heat and running water. Local and state government leaders are now moving quickly to understand how they can distribute funds from the Emergency Rental Assistance Program (ERAP) to residents in need as efficiently as possible while maintaining compliance with federal...

The logistical challenges associated with the COVID-19 vaccine rollout are immense, and news of distribution failures nationwide are growing. In the urgency to vaccinate our population, the right citizen experience is critical, yet in most areas of the country there are numerous gaps in the vaccination experience journey. Join experts from Governing and TTEC on February 17 at 11:00am PT/2:00pm ET as we explore how some government and healthcar...

This webcast will explore how smart city initiatives can help citizens receive better and more efficient services from their cities. We’ll show how municipalities are using IoT sensors and analytics to improve traffic flows, cut power consumption, reduce water usage, track city vehicle fleets and other practical applications. Our panel of experts will provide insight into topics such as: Creating and scaling networks to support smart ser...

COVID-19 changed everything we thought we knew about crisis response. Now that we’re moving closer to the distribution of a vaccine, states and local governments are faced with figuring out how to prepare, communicate to citizens quickly and effectively, and manage distribution. Join us December 16 at 10:00am PT/1:00pm ET to hear our experts discuss why a coordinated, omni-channel communications plan is critical to preparing your communi...

In an emergency, every second counts. With the right artificial intelligence (AI) technology, public safety agencies detect and respond to complex emergencies sooner and safer. AI and machine learning tools can provide actionable insights in an emergency, detecting patterns between different 9-1-1 calls and giving agencies vital information about emergencies as they unfold in real time – from large rapid-onset events to linked incidents...

As federal and state government agencies continue their pandemic recovery process, legislative policies from around the country are being updated to conform to post-COVID behaviors and prepare for the potential of a recurrence in the fall. During this webinar, the Special District’s Program will assemble legislative and industry experts to breakdown post-COVID changes that special district leaders need to know and what is on the horizon...

The COVID-19 pandemic was yet another reminder that state and local leaders must be ready to cope with large-scale disruption. Effective leadership at the city, county and state level has been vital for limiting the spread of the virus and maintaining support for social distancing efforts. And strong leadership will be just as important as communities navigate the economic recovery and cope with declining revenues. Our panelists will cover: Le...

The health and economic impacts of COVID-19 are straining the social safety net. States are processing unprecedented numbers of new unemployment insurance claims. Cities and counties confront rising demands for information sharing, symptom tracking and contact tracing related to the virus. And, of course, all of this is happening at a time when most state and local government employees are working from home. Join us July 29 at 11 a.m. Pacific/...

When challenges with an emergency situation or natural disaster, having access to an up-to-date integration system is key in serving citizens in need. Even on a day-to-day basis, governments are filled with silos, fiefdoms, and legacy IT networks that make it impossible to effectively share data. Join us for this complimentary webinar on Thursday, April 23rd, to discuss the challenges governments are facing on data integration - and which solu...

The CBP Strategy 2020–2025 is focused on twelve strategic initiatives that will advance CBP’s ability to accomplish their mission. To reach their goals and better accomplish their daily tasks, CBP must improve existing capabilities, develop new ones for the changing operational environment, and adapt their processes to better organize, train, equip and sustain their frontline operators. The strategic initiatives laid out in their...