With social distancing guidelines in place during the COVID-19 pandemic, parole, probation, alternatives to incarceration programs and specialty/collaborative Court operations, all essential to the successful reintegration or transitioning populations, have become increasingly complicated in their operational methods. Community implications are far reaching as well, including impacts of recidivism, healthcare costs, homelessness, and substance...

The federal government has made modernizing and streamlining customer service a cross-agency priority goal, and during the pandemic, meeting citizens’ needs to deliver critical services is perhaps more important than ever. Congressional mandates, OMB directives and presidential imperatives are compelling federal agencies to move the needle in customer experience, creating CX action plans comparable to the private sector in measurement, g...

This October, Government Executive will celebrate Teddy Award winners through a special series of virtual events. Winners will be unveiled each day from October 6-8, 2020. Throughout the week, we'll be unveiling the winners in each category, as well as interviews and presentations from those federal and private sector leaders, including from the Department of Defense, Department of Health and Human Services, and more! Details about announcemen...

Over the past four years, the Defense One Tech Summit has been an exciting and informative opportunity for defense and industry professionals to gain insights, build connections, and develop tomorrow’s defense innovations. This year's 5th edition will allow these important conversations to continue — with the health and well-being of our employees, customers, partners, and communities top of mind. We are proud to present a new and...

State and local officials across the United States have implemented shutdowns and distancing requirements in order to curb the spread of COVID-19. These directives are uniquely impacting the courts. Judges, who can no longer administer court proceedings in person, have turned to digital platforms for hearings and more. This webcast will explore how state and local governments are ruling on policies and implementing new tools to manage their ju...

Understanding customers’ preferences is critical for government agencies to deliver a citizen-centric experience. From measuring customer behavior to benchmarking success, data plays an essential role in delivering the seamless, integrated, and personalized experiences that government customers expect. As government agencies work to improve the omnichannel experience customers demand and trust, how can they gather a holistic picture of t...

Government is changing. New technologies such as artificial intelligence are shifting possibilities but old challenges, from cyber threats to an aging workforce, outdated technical infrastructure to an unwieldy budget process, remain. That’s why bold, innovative ideas have never been more important to delivering government’s essential mission. At BOLD GOV, Government Executive and Nextgov are teaming up to explore the powerful comb...

With the rise of digital government, the Internet of Things, and artificial intelligence, federal agencies are collecting and analyzing more data than ever. Although this deluge of data can often be overwhelming, organizations that layer analytics on top of their data are able to uncover insights that improve operations, save money, inform policy and provide better services to citizens. Whether it’s defending the homeland, identifying wa...

Over the past year, reforms in federal workforce management, placement and training practices--as well as structural changes in the personnel system itself--have been splashed across headlines. In these times of change, agencies’ missions are constant. But serving the American citizen requires a skilled, engaged public workforce aligned with the mission. At Government Executive Federal Workforce & Management Summit, we’ll discu...

From AI to VR, blockchain to the Internet of Things, emerging technology has the potential to fundamentally reshape the way government operates, interacts with citizens, and achieves its mission. At this event, Nextgov will explore the biggest trends in emerging technology, highlight case studies from early government adopters, and examine how agencies can begin preparing now for the technology of the future.