Transparency in public records is more important than ever. New reporting requirements and responsive public record types are putting pressure on staff for fulfillment, including police body cam footage, drone footage, and requests for “any-and-all” emails. How are communities keeping up with demand while, in some cases, spending less time on records than they did pre-pandemic? Join Granicus for a complimentary webinar on how to ac...

A municipal website can be a valuable tool that provides information and services to your constituency, but can everyone access it? Join Granicus for a complimentary webinar that will help you understand what residents want from your website, how it can help you be more efficient and productive, and why it should adhere to regulations stipulated by the Americans with Disabilities Act (ADA). This informative and engaging webinar features Liam...

With government placing an increasing emphasis on supporting underserved communities, agencies are tasked with expanding accessibility to government programs. But how can agencies build and foster equitable experiences? Join Granicus for a complimentary webinar to learn how delivering seamless and secure federal government services requires strategic communications that thoughtfully navigate citizens through the services process. Specifically...

Join Granicus on July 20th for a complimentary webinar that explores how Denver’s Regional Transit District (RTD) manages an increasing amount of public safety public record requests while ensuring transparency, operational efficiency, and compliance. In this 45-minute session, attendees will hear from Bill Bradford, Senior Manager of Information Governance, and Emily Valdez, Privacy Manager at RTD, to discuss their best practices for ma...

As governments redefine end-to-end experiences, communications leaders are tasked with transforming public interactions into meaningful engagement. But for many governments, the cost in both time and money to achieve effective metrics is too burdensome to maintain. Join Granicus for a complimentary webinar where experts will provide insights on how to find the critical data that agencies need to best evaluate your communications experience jou...

The federal government has rapidly digitized key processes to meet the public’s demand. The Executive Order (E.O.) on “Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government” emphasizes the importance of building intuitive, equitable processes that foster inclusivity. But does your agency have a strategy to guide the customer experience (CX) journey and collect key engagement data? Join G...

Granicus’s govService empowers government to create online forms, processes, and workflows that help staff improve operations and serve residents better. But, to truly enhance customer service and engage communities, government must understand the data collected. Join Granicus for a complimentary webinar to hear how long-time Granicus customer, Plymouth Council, uses govService Realtime Reporting to gain insights from over 400 forms and...

Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...

Improving the customer experience (CX) is top of mind for local government leaders because a positive CX can build trust, foster meaningful community engagement, and improve internal process efficiency. Join Granicus for a complimentary webinar to discover how governments are using Granicus solutions to improve CX during our weekly webinar series. Each week, Granicus solutions consultants will demonstrate how governments can leverage digital s...

Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...