Join to hear how local government organizations are using the power of the Salesforce platform to meet the demands that situations like COVID-19 have created.

Attendees joined to hear of best practices, lessons learned, and a walk through of a live demonstration of the platform. Leveraging the cloud, there's less friction along the way, which empowers agencies to focus their efforts on what matters most: building relationships and mentorship.

As the U.S. economy emerges from the pandemic, many Labor & Workforce agencies are taking stock of their organizations withstood surges in claims and the need to interact in all virtual ways with citizens. With new Federal funding available in the American Rescue Plan Act for unemployment system modernization, there is once in a lifetime opportunity to not only improve how unemployment benefits are delivered, but how organizations can re-i...

Learn how you can do your part to Enhance National Security, Promote Public Safety, and the Rule of Law by creating secure and seamless digital experiences for analysts, agents, and litigants, faster. Mulesoft Clients Experience: 4x faster IT project delivery speeds 5x faster connection of legacy systems 66% reduced cost of maintaining legacy systems Register now to hear from Mulesoft and Salesforce industry leaders as they discuss how the Mul...

Contactless service delivery and data on demand is now expected of nearly every government agency. Has your Community Development technology platform been keeping up? Join us to learn how municipal and county governments can quickly deploy constituent-centric experiences, speed up service delivery, and scale fast to meet Community Development (Planning, Permitting, Inspections, and Code Enforcement) mission demands with purpose-built applicati...

Please join us for Maryland Innovation Hour! Secretary Michael Leahy (MD DoIT) and Salesforce's Paul Baltzell (former CIO, State of IN) will kick things off with a fireside chat, as they explore opportunities for agencies to modernize mission-critical, data-driven processes.

Citizen Experience (CX) has gained momentum over the past 18 months as government service providers rely on digital channels to deliver services like never before. Register now and learn how Salesforce can help take a broad topic and bring it to action for your organization by discussing the top 5 use cases across global government. Whether you are considering chat bots, contact center modernization, self-service portals, email outreach, or d...

As we continue to face the impacts of the pandemic, more citizens are visiting government websites to seek services, like licensing, permitting, and inspections. To help our customer agencies, like yours respond to the demand, Salesforce launched Public Sector Solutions for License, Permit, and Inspection Management to help organizations modernize their citizen experience for critical services. Public Sector Solutions are pre-built application...

For more than two years the COVID-19 public health emergency has continued to present unprecedented challenges for government agencies providing citizens with health coverage. While finally, an end to the pandemic is in sight, citizens will continue to hold the government to high standards of communication - demanding speed, efficiency, and accuracy when it comes to the continuation of their post pandemic health care needs. Join Salesforce to...

In November, President Biden signed the Infrastructure Investment and Jobs Act which added more than $500B in infrastructure spending. It is expected that more funding will be made available for additional infrastructure investments once the FY22 Federal Budget is passed, and the majority of these funds will be spent through grants and loans in new and existing programs. Learn how Salesforce can help agencies modernize the Grants Management Pr...