Cloud & Government With various products leading a number of CRM category rankings for years, and a name like “Salesforce,” the market has come to recognize us as the leading innovator with respect to transforming the traditional customer experience and strengthening the overall customer relationship. What is lesser known is that this expertise applies to all kinds of customers—those engaging as buyers and those engaging...

Decrease Case Backlogs, Pool Internal Resources, Decrease Deployment TimeAs managers of citizen services help desks, you are challenged with delivering quick response times with scarce resources. Although you may already have a system for managing cases, it could be weeks before your citizen issues are met.Salesforce.com is bringin you information about the advantages of deploying a citizen service system in the cloud. During this webinar, yo...