To meet the requirements of the Continuous Diagnostics and Mitigation (CDM) program, Federal agencies have traditionally pushed information about IT assets into an integration point and then into databases, where manual coding is needed to present the data on dashboards. This approach creates additional expense for custom scripting and additional hardware. One agency reimagined its approach to CDM, in line with its overall modernization plans....

Join us in-person for a full day hands-on Low-Code App Engine Innovation Workshop to see how organizations are re-imagining their approach to automation and app development with ServiceNow's Creator Workflows. Learn how to boost productivity at scale by building high-value low-code mission apps with App Engine. Whether you're a pro developer of any level looking to streamline repetitive tasks, a low-code business analyst looking for wa...

The transfer, maintenance, and management of assets keeps our government operating smoothly and our service members safe down range. In this session, we will speak about streamlining processes across the lifecycle of an asset from request to purchase into management and closing with decommissioning utilizing a single platform. The digitization of the various facets of the asset management workflow allow for accountability, and proactive audit...

Organizations face challenges in keeping up with technology demands due to a shortage of developers. In this session, discover how to harness the power of low-code to empower your staff to create their own solutions and streamline processes, all while preserving governance and oversight.

We’re creating great citizen and employee experiences. We’re revolutionizing high-impact services with intuitive automation and together – we’re accelerating our country’s digital evolution. It’s transformation reimagined. At the ServiceNow Federal Forum, explore how Federal innovators are connecting people, processes, and technology to innovate at scale, deliver value faster, and simply work better.

This demo explores how ServiceNow's IT Operations Management solution consolidates noise during an event storm by intelligent alert grouping and actionable insights that help you narrow down the possible root causes for an outage. Shorten MTTR by surfacing key insights in the knowledge base and by automating resolutions.

This demo explores how ServiceNow's Software Asset Management solution cuts software and cloud expenses by pinpointing shadow IT, reducing overlap, and optimizing licenses. Use automation and digital workflows to streamline management of software assets, feed critical asset data to the business, and prevent manual process errors.

This demo explores how ServiceNow's Security Incident Response solution enables teams to rapidly respond to evolving threats with Security Orchestration, Automation, and Response (SOAR) with context and AI for smart workflows. Use MITRE ATT&CK to investigate threats and partner with IT to prioritize and mitigate based on potential business impact to close gaps.

This demo explores how ServiceNow's Public Sector Digital Services solution enables public sector agencies to modernize and speed up the delivery of services to constituents. This application, which includes a data model and workflows, enables your organization to speed up innovation, deliver a better constituent experience, and resolve constituent issues faster.

This demo explores how ServiceNow's Customer Experience solution brings people, systems, and data into one System of Action to solve a customer's issue quickly. With full transparency into the case details, anyone in the company has visibility into where things sit – while informing the customer along the way.