Customer Service is a Team Sport The best sports teams make winning look effortless. Citizen service teams can have similar success when they are connected to the right data and able to use that information to make proactive changes.Join ServiceNow and Carahsoft on Thursday, November 9, 2017 to learn how government service teams can execute a winning strategy for:Making it easy for citizens to engageEstablishing self-service solutions that red...

How much of your time is spent handling routine (and repetitive) employee questions? What if you could take some of it back to focus on strategic priorities and mission-centered issues and make it easier for employees to be employees?HR is a key area where digital transformation can make a difference. That's why ServiceNow and Deloitte are bringing together government HR leaders to explore solutions for overburdened HR teams.Headlined by Deloi...

Join ServiceNow Federal, Carahsoft, and your peers on Tuesday, July 25th at 8:00AM to learn how to manage, enable, and operate everything as a service. During this half-day session at Crowne Plaza Richmond Downtown you will learn how to: Automate the Enterprise By placing a service-oriented lens on the tasks and processes that make up the day-to-day work life, we enable you to focus on creating a modern work environment. Our service model aut...

View our on-demand webcast to understand how your organization can prevent “cloud sprawl” by enforcing good governance and cost controls, while enabling authorized users with access to flexible, approved, and effective application development and deployment options. This is an opportunity to hear how selected agencies are taking action to ensure their cloud services are tracked by a single system of record, enabling management of c...

Register and attend to receive 3.5 CPE credits through (ISC)2. 8:00 AM - 8:15 AM Registration *A complimentary breakfast will provided. 8:15 AM - 8:30 AM Keynote: Delivering Lightspeed Enterprise During Transition 8:30 AM - 9:00 AM Modernize IT Service Management Understand how our service model automates the flow of work, removing email and spreadsheets, so you can streamline the delivery and management of services. 9:00 AM - 9:30 AM Resolve...

Join ServiceNow Federal, Carahsoft, and your peers on Wednesday, June 14 for lunch and an afternoon of networking as we discuss the trend of retiring expensive legacy IT systems and modernize information technology systems. IT Modernization efforts can not only dramatically improve existing agency service capabilities but also create the platform to provide leading-edge solutions now and into the future. Agenda 12:00 PM - 12:15 PM |Keynote: B...

Join ServiceNow Federal and your peers to learn how to manage, enable and operate everything as a service. We are offering a half-day session in San Antonio and we're hoping you can join us! You will learn how to: Modernize IT Service Management By placing a service-oriented lens on the tasks and processes that make up the day-to-day work life, we enable you to focus on creating a modern work environment. Our service model automates the flow o...

Join ServiceNow Federal and your peers to learn how to manage, enable and operate everything as a service. We are offering a half-day session in Fort Meade and we're hoping you can join us! REGISTER NOW You will learn how to: Automate the Enterprise By placing a service-oriented lens on the tasks and processes that make up the day-to-day work life, we enable you to focus on creating a modern work environment. Our service model automates the fl...

ServiceNow is offering a half-day seminar in Tampa and we're hoping you can join us! You will learn about: Enterprise Service Management By placing a service-oriented lens on the tasks and processes that make up the day-to-day work life, we enable you to focus on creating a modern work environment. Our service model automates the flow of work, removing email and spreadsheets, so you can streamline the delivery and management of services. IT Op...

View our on-demand webcast for an overview of ServiceNow Express, a no-compromise, cloud-based service management solution that’s fast to deploy, and simple to configure. Isn’t it time you said goodbye to service desk confusion and hello to automated IT service delivery? Express empowers you to do the extraordinary with limited resources and budget. You will hear how to automate your daily support tasks and how to track, measure,...