Leaders of help desks, call centers, web service portals, and other touch points for Government’s internal end external customers will come together at the 11th Annual Government Customer Support Conference to redefine how our Government can deliver extraordinary service and achieve success during a time of great change. What to Expect Two full days of powerful insights, ideas and motivation in an intimate setting that facilitates making...

Across the Logistics community the challenge exists to sustain forward operating Commands and Organizations with limited resources. Policy leaders are working diligently to create strategies that address the warfighter’s needs and tasking Defense Support Agencies to do more with less. Logistics has evolved significantly since initial operations began in Iraq and Afghanistan. Efficient use of resources and process improvement technologies...

Everything has changed. And we've only just begun. What started as an experiment for a handful of visionaries has suddenly become a force that has fundamentally changed our future. Data science is not only a competitive necessity, but a defining force shaping the evolution of every industry and every sector. Now what? The power of data science is clear. But how do you effectively define your path forward in this new data-driven world? Greenplu...

The role that Amphibious Operations plays is at a crossroads. The shift of geopolitical and military emphasis from the Middle East to Asia-Pacific and the search to bridge current capability gaps have pushed our armed services to re-evaluate their priorities. The Ship-to-Shore Connector (SSC) and Amphibious Combat Vehicle (ACV) have risen to overcome these gaps, but the biggest obstacles may still be unanswered. Now is the time to find out. In...

The US Southwest border continues to be plagued with violence and illegal activity. Law enforcement officials are tasked with maintaining order and apprehending criminals along the nearly 2,000 mile long US-Mexico border. Of this extensive area, we only have ‘effective control’ of less than 700 miles and an ability to prevent or stop illegal entries along 129 miles. Despite this, officials are faced with decreased budgets and a def...

Government agencies have traditionally developed business continuity plans knowing that only limited data would be available in the event of a system outage, and that a loss of productivity was unavoidable. Now, with information becoming the central asset of government, federal IT managers need to drastically review the business continuity and disaster recovery paradigm, to cope with the reality of today’s budget environment, Big Data an...

It is no secret that government will be severely resource-constrained in the coming decade. Thus, every effort must be made to improve services to the public while cutting costs and boosting productivity. Our nation must change course and adopt new strategies in order to remain competitive in this global economy.A disciplined look at what it will take to succeed in remaining competitive is found in a new book edited by Charles L. Prow and pub...

This event offers a unique opportunity for companies to showcase cyber security, privacy best practices, and IT/ISS related products to FAA Northwest Mountain Region personnel during their annual training. This is the first time this event will take place and is part of the 2012 series of nationwide Cyber Security & Privacy Awareness Events hosted by The Office of the Deputy Assistant Administrator for Information Services and Chief Inform...

Description: America's newest generation, the Millennials are in the middle of this coming-of-age phase of its life cycle. Its oldest members are approaching age 30; its youngest are approaching adolescence. Who are they? How are they different from -- and similar to -- their parents? How is their moment in history shaping them? And how might they, in turn, reshape the world in the decades ahead?

The United States Marine Corps. and Department of Defense are looking for opportunities to carve out costs and "do more without more" while staying vigilant about security and threats to the network. Red Hat Enterprise Open Source products provide a cost effective, security first approach to building IT platforms from garrison to the tactical edge. Please join Carahsoft, August Schell and Red Hat for a complimentary webcast focusing on how Red...