Modern cloud-based technology for finance and human resources can improve efficiency, strengthen business continuity and provide important new capabilities. That’s why a growing number of state and local agencies are using these solutions to replace aging legacy systems. Join us July 16 at 11 a.m. Pacific/2 p.m. Eastern to hear about Clark County, Washington’s journey to the cloud. Finance Director Mark Gassaway will describe how t...

In a crisis, government communication with citizens must be clear, consistent and broadly available. This session will explore how states and localities are communicating authoritative information about COVID-19 to the news media and directly to citizens to explain evolving conditions and policies, and to counter misinformation. We’ll look at best practices emerging from the pandemic response and what they mean for public sector communic...

As COVID-19 took hold in the U.S., health and human services had to transform how they deliver services practically overnight. To handle huge surges in demand and overcome obstacles associated with antiquated infrastructure, many of them are leveraging the cloud and other emerging technology to ensure business continuity. As with any crisis, there have been painful lessons learned already and future questions that need to be answered as we mov...

Cloud-based human resources and payroll technology is helping Memphis International Airport react quickly to changing conditions triggered by the COVID-19 pandemic. The airport, one of the nation’s busiest air cargo hubs, rapidly shifted more than half of its staff to remote work. Modern cloud technology provides a suite of digital and mobile services that are vital for supporting this new work-from-home model. Join us June 25 at 11 a.m....

Over the past two months, state and local government agencies have rapidly adjusted their workforces and operations to a new normal in response to COVID-19. As state and localities begin their reopening processes it has become vital for these agencies to adjust and comply with an evolving legislative landscape leveraging new tools and processes. During this webinar, Governing has joined forces with Quorum to surface the most important post-COV...

A cloud-based communication service to hold virtual press conferences. A contact center solution that can handle tens of thousands of calls a day. A text-to-speech service and artificial intelligence-enabled chatbot solution to more quickly and simply answer constituent queries. These are ways in which the state of West Virginia has rapidly modernized its infrastructure in the face of unprecedented demand for services in the face of COVID-19....

An urgent need to slow the spread of COVID-19 and protect employees forced state and local agencies to rapidly implement remote work. As the nation slowly recovers, what’s the lasting impact on how and where public employees work? This session will unpack lessons learned from the immediate response and explore how the COVID crisis may shape long-term workforce strategies. Our expert panelists will cover: -- The connection between remote...

After several months of economic shutdown, states are beginning their recovery. As government leaders navigate this critical period, they face a slew of complex decisions, including how to best reopen government offices and safely return public employees to work, how to implement sustainable remote work and digital services to improve resiliency, and how to streamline regulatory processes to support renewed business activity. On June 5, expert...

After several months of economic shutdown, cities and counties are beginning their recovery. As local government leaders navigate this critical period, they face a slew of complex decisions, including how to best reopen government offices and safely return public employees to work, how to implement sustainable remote work and digital services to improve resiliency, and how to streamline regulatory processes to support local employers and busin...

As state and local government agencies respond to a global pandemic, public sector workforces and workplaces have shifted to a new remote normal – working from home. This new way of work requires agencies to rethink their cybersecurity approach to counter threats that are targeting remote workers. This 30-minute virtual conversation will bring together former government officials and leading cybersecurity experts to discuss how to streng...