Reimagining Gov Service Delivery

As a public servant, your mission to deliver services to your constituents is your goal and priority.

Consider all of the touchpoints agencies have with constituents daily – applying for a permit to updating a driver's license to staying informed about COVID-19. These services are often burdensome and process-intensive. What if there were a better way for agencies to deliver services?

Join us online Wednesday, Aug. 3 from 2-2:45 p.m. ET/11-11:45 a.m. PT to hear from government and industry experts about approaches and accelerators that can drive better service delivery.

Specifically, you’ll learn:

The biggest barriers facing agencies looking to transform their service workflow to make them more digital, inclusive and efficient.
How the City of Santa Monica has reimagined their government services offerings.
How to create a new strategy to improve service delivery at your organization.

Speaker and Presenter Information

JOSEPH CEVETELLO

Chief Information Officer,

City of Santa Monica

LATA GROVER

Senior Advisory Strategist,
State and Local Government,
ServiceNow

BARBARA C. MORTON
Deputy Chief Veterans Experience Officer,
Veterans Experience Office,
Department of Veterans Affairs

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Census Bureau, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, USAID, State & Local Government, National Guard Association, EEOC, Federal Government, FDA, Foreign Governments/Agencies, NSA, FCC