Today, residents expect digital access to government information and services. However, navigating bureaucracies to find such information and services can be challenging. Register for a complimentary webinar which will address how governments can develop seamless digital experiences and services to alleviate frustration, foster trust, and surpass resident expectations. Topics covered include: Utilizing human-centered design best practices to c...

Want an easier way to stream public meetings? From expensive equipment to significant staff time and resources, streaming high-quality video has been a strain on local government budgets for years. The good news? Communities across the U.S. are finding ways to offload the burden of streaming public meetings, from production to processing and distribution. Join Granicus for a complimentary webinar to learn why different communities opt for self...

Based on a decade of experience working with governments, Granicus has identified four critical communication stages that best enable government to communicate with customers to ensure successful government service delivery and mission success. Register now for a webinar series where Charlotte Lee and her team of CX & communications experts will explain how a strategic, multi-channel approach to the way government interacts with the public...

Based on a decade of experience working with governments, Granicus has identified four critical communication stages that best enable government to communicate with customers to ensure successful government service delivery and mission success. Register now for a webinar series where Charlotte Lee and her team of CX & communications experts will explain how a strategic, multi-channel approach to the way government interacts with the public...

Based on a decade of experience working with governments, Granicus has identified four critical communication stages that best enable government to communicate with customers to ensure successful government service delivery and mission success. Register now for a webinar series where Charlotte Lee and her team of CX & communications experts will explain how a strategic, multi-channel approach to the way government interacts with the public...

Based on a decade of experience working with governments, Granicus has identified four critical communication stages that best enable government to communicate with customers to ensure successful government service delivery and mission success. Register now for a webinar series where Charlotte Lee and her team of CX & communications experts will explain how a strategic, multi-channel approach to the way government interacts with the public...

Governments face challenges managing public records requests using only spreadsheets, emails, or other manual methods. These tools aren’t seamless or intuitive, and don’t offer any relief from continuous increases in public records request complexity. Register for a complimentary webinar to proactively take your organization’s public records request management process to the next level, and learn the efficiencies possible wit...

Building a subscriber base is the foundation of a solid government communications program. Government agencies that have established that foundation can build on their communication program to achieve critical program outcomes. Register now to discover the ways government can: Optimize outreach campaigns and ensure maximum engagement, with measurable foundations for diversity, equity, and inclusion Streamline and simplify enrollment processes...

As customer experience (CX) improves daily with conveniences like text reminders, order confirmations, and targeted emails, public sector agencies at every level are reassessing their service journeys to be more human-centered. Join Granicus for a complimentary webinar to see how agencies are making the right people aware of programs available, maximizing engagement and enrollment, improving productivity, and demonstrating measurable impacts...

Developing a new or redesigned website poses numerous risks for government agencies. One of those risks is low adoption by residents. With that in mind, the first important step is to collectively think about the purpose your agency's website should serve. What information does your agency want your residents to easily find, understand, and implement? For most agencies, that means shifting the focus from how the agency operates to how audience...