Register for this event to hear how the Federal Government relies on a range of physical assets in support of mission and operations as well as maintenance and facilities management. Many organizations still rely on manual processes and paperwork to manage assets and the services that support them. We will discuss how to modernize processes to meet your operational and mission objectives. Join ServiceNow and Francis Rose, an award-winning broa...

To meet the requirements of the Continuous Diagnostics and Mitigation (CDM) program, Federal agencies have traditionally pushed information about IT assets into an integration point and then into databases, where manual coding is needed to present the data on dashboards. This approach creates additional expense for custom scripting and additional hardware. One agency reimagined its approach to CDM, in line with its overall modernization plans....

Despite the government’s best efforts to elevate customer experience - aging technology, paper forms, manual processes, and siloed data are often to blame for latency and inefficiency. These conditions work against the mission of government leading to increased time to response, slow innovation, and poor stakeholder experiences. ServiceNow is helping government agencies speed up their digital transformation through our Public Sector Digi...

U.S. Customs and Border Protection (CBP) has a unique mission to "protect the American people, safeguard our borders, and enhance the nation's economic prosperity." What is not unique to CBP among its government peers is that the agency is often asked to do this difficult job with aging or antiquated systems and applications. Enter ServiceNow, the world's most robust workflow automation platform with low-code/no-code application development ca...

This demo explores how ServiceNow's Public Sector Digital Services solution enables public sector agencies to modernize and speed up the delivery of services to constituents. This application, which includes a data model and workflows, enables your organization to speed up innovation, deliver a better constituent experience, and resolve constituent issues faster.

This demo explores how ServiceNow's Public Sector Digital Services solution enables public sector agencies to modernize and speed up the delivery of services to constituents. This application, which includes a data model and workflows, enables your organization to speed up innovation, deliver a better constituent experience, and resolve constituent issues faster.

Each department and agency exists to deliver some kind of service to a constituency - whether that be citizens, other agencies, foreign governments, or mission partners. ServiceNow is supporting the Federal Government by applying our digital workflows which address questions such as "what are you providing to whom" and "how is it requested and tracked to resolution". Join us on Thursday, October 27th for this unique event where two ServiceNow...

The most valuable component of the U.S. Military is our warfighters. Supporting the safety and well-being of our servicemembers, their families, and their local communities is of paramount importance. ServiceNow is a proud partner across the DoD, providing the platform to digitize how work gets done and ensure that government-owned facilities are properly maintained and positively impacting servicemember lives in DoD-managed housing, dormitori...

At one time or another, we - as private citizens - have experienced modern customer service while interacting online with leading retailers, entertainment providers, fulfillment centers, banks and/or credit cards, as a few examples. The world-class, consumer-grade customer experiences these leading providers deliver to their customers is the same experience the Army is now delivering to its customers. Join ServiceNow and SOFtact Solutions for...

What is the future of government work? It’s hybrid workspaces and human-centric user design. It’s the synergy of people, systems, and data for rapid adaption. It’s working smarter to create more, more quickly. It’s meaningful digital acceleration to enhance government customers’ key life experiences. At the 2022 ServiceNow Federal Forum, we’ll explore how agile, efficient, and effective workflows are transfo...