The importance of data isn’t new. What has changed is the ever-growing number of sources generating data, and how emerging technologies such as 5G and artificial intelligence are being used to unlock its value. Today data comes from everywhere – mobile devices, cloud-based software, IoT sensors, and more. According to an IDC InfoBrief released in May 2020, data created at the edge will grow 6x faster than that from other systems. J...

Program management is one of the most demanding jobs in the Federal government – coordinating multiple projects across a program, all while keeping a sharp eye on overall cost, schedule and performance. A change in one project ripples across the entire program. The pandemic has further complicated this already difficult set of responsibilities, by forcing team members to work remotely and straining communications with industry partners f...

As public sector agencies develop plans for delivering on the objectives of the presidential Executive Order on Cybersecurity, we at Lumen know that the whole is greater than the sum of its parts. While agencies expand their cyber protections to combat cyber threats and protect against attacks, their focus should be on taking a holistic approach and not looking at this new directive as simply a set of compliance mandates. The attack surface wi...

The Department of Defense (DoD) and Intelligence Community (IC) have entered a new age of warfighting, where battlefields exist in the digital realm as much as the physical one. This makes moving to the cloud a mission imperative, but the resulting multi-cloud and hybrid landscape can lead to immense operational complexity. Managing that complexity is critical to the success of IT modernization projects both currently underway and contemplated...

Claims processing is a time-consuming process. The submitted claim documents have to be manually reviewed and verified for authenticity, while simultaneously digitizing the data and making outbound calls to request applicants for missing information. This makes the entire process inefficient, cumbersome and difficult to align with business priorities. To stay relevant amidst the changing landscape and meet shifting customer expectations, it is...

ICIT’s monthly "Cyber Legislation & Federal Initiatives Webcast" provides an efficient yet powerful summary of ICIT's monthly analyst reports covering new cybersecurity, technology, and privacy related legislation and federal agency initiatives. Pre-Briefing, all ICIT Members are sent 2 separate ICIT Analyst Reports detailing the content discussed during this webinar. For more details on ICIT Individual and Corporate Membership, plea...

The US Federal Government has the tremendous responsibility of protecting and defending its employees, civilians and the nation’s critical infrastructure and buildings, all the while ensuring mission accomplishment. Federal agencies face complex challenges that include maintaining a safe environment for all citizens and staff, as well as improving operational productivity while remaining compliant to appropriate security standards. With...

Customer and employee experience (CX) is becoming increasingly important to organizations across the government. Both customers and employees see and participate in technological advances promoted by the private sector, and want to see government make use of the same kinds of tools. A robust digital system to track data from citizens, partners and employees is critical in this modern era, as the federal government moves more and more resources...

The adoption of Artificial Intelligence (AI) in both the United States and internationally is accelerating with companies and governments looking to gain from the many benefits that AI can provide. However, with this increased adoption of AI, it means that regulations need to be established to address transparency, data protection, accountability, fairness, bias, safety, and related areas. Regulations should aim to maximize the benefits of AI...

With the recent cybersecurity threats and attacks, including breached content, the shutdown and lock outs of systems and the recurrence of ransomware, the reality of the need for zero-trust and cybersecure systems is evident. The White House responded with a new Cybersecurity Executive Order that lays out and defines stringent mandates to update policies and procedures across government entities for adopting cybersecurity best practices. These...