Digital Transformation – the process of using digital technologies to create new or modify existing business process, culture and/or customer experience to meet the changing business and market requirements – Is helping government and industry improve operational efficiency, productivity, and resiliency. Its success requires savvy leadership that is willing to challenge the status quo, a skilled workforce that is comfortable with t...

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Artificial intelligence, machine learning, edge computing, iterative software development, wireless networking, and data management all offer federal agencies an edge in their digital transformations, as well as their abilities to forge better services and address missions. Along with those technologies, however, come many challenges that require constant recalibration of plans and capabilities. The last two years forced agencies to adapt to e...

Emerging computing technologies—from cloud, to edge, to machine learning, artificial intelligence and others—are helping agencies to achieve better, faster, cheaper processing and problem solving, as well as more efficient applications. With their increasing incorporation into federal agencies’ everyday operations, these technologies also bring challenges, from security to operational and data privacy issues. Cloud computing...

Forced by the pandemic and remote work requirements, agencies at all levels of governments made a pivot to digital services quickly in 2020. Now, many organizations are pausing to evaluate their progress so far and create a strategic plan to target new opportunities, evaluate customer expectations and experience, and address workforce training needed in the new environment. As part of this digital re-evaluation, agencies will need to get buy-i...

Emerging technologies have always offered the promise of better, faster, cheaper processing and problem solving, but they also bring a host of challenges with them, from security and operational issues to privacy concerns. The past year has also shown that necessity remains the mother of invention, as agencies moved to adapt technology to remote workplace models, as well as roll out new services and capabilities demanded by the pandemic. Where...

The federal government is facing the most complex and highly sophisticated cyber threats against their IT infrastructure and their mission. In addition, managing technology today is becoming even more complex with the increasing number of products in the IT infrastructure and the lack of full visibility into an organization’s IT estate. Federal IT departments are being encouraged to adopt enterprise software within record speed while man...