6 webcasts found
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Return to Campus with Splunk and NuHarbor
Universities and health officials around the world are working vigorously to ensure students can safely return to campus. Schools need to know who may have been in contact with a person that has tested positive for COVID-19, as well as where on campus that person has been. Having this information will allow schools to make quicker and more efficient decisions regarding campus safety and student quarantine. Along with manual tracing efforts, a...
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Government To Citizen: Top Digital Cust...
In our evolving digital age, prioritizing the customer experience (CX) has become one of the most important and efficient ways to increase engagement, and new technologies are helping organizations do so. Staying on top of the newest CX and technology trends to meet citizen expectations can be difficult though. Join us online Thursday, March 12 from 2-3 p.m. ET/11 a.m. – noon PT for a panel discussion featuring customer experience expert...
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Modernizing the Citizen Experience
The latest Citizen Experience Executive Order has underscored the need for agencies to modernize their technologies and processes to best meet the ever-evolving needs of their customers. Additionally, HHS agencies are overwhelmed with rising customer expectations, the influx of caller inquiries, rising costs, etc. With this in mind, State and Federal organizations are turning to AI and cloud-based solutions while integrating emerging technolog...
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User Centered Digital Experience Series...
8 Barriers of Digital Service Adoption Positive government agency service adoptions are becoming increasingly important as government agencies focus on creating seamless customer experiences (CX). Reducing barriers to digital service adoption and ensuring more users successfully switch requires government agencies to provide intuitive digital experiences that thoughtfully guides individuals through the process. In this session, experts will ex...
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EP40 Affordable Housing: Open the Door...
Actionable next steps on what local governments can do about affordable housing, and its direct tie-in to community dynamics and economic mobility opportunities for residents.
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Sponsored Content: My GovWatch - RFP Cl...
Sponsored Content WebinarMyGovWatch - Nick Bernardo RFP Cliches Debunked: What Government Buyers Really Think Join us for a quick overview of MyGovWatch.com’s first-ever buyer survey to learn the answers to FIVE super-important questions if you respond to RFI, RFQ or RFP. SPOILER ALERT: The answers may SURPRISE you: Do buyers prefer hiring companies they interacted with before procurements begin? Do they typically hire incumbents? How of...
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