Government Customer Experience & Engage...
As constituents' expectations evolve alongside technological advancements, government agencies must adapt their services to better meet the needs of customers across the nation. Doing so requires focus on and investment in the customer experience (CX). And with the emergence of artificial intelligence (AI) leaders are looking to its potential to improve CX. How is the rise of cutting-edge technologies like AI reshaping traditional approaches t...
June 6, 2024
Organizer:
Carahsoft Location:
Washington, DC
How Digital Playbooks Propel Federal Mo...
Successful federal modernization requires an artful blend of people, process, and technology—with a relentless focus on enabling business transformation. A “digital playbook” can provide a comprehensive guide to the process, describing both overarching strategy and tactical approaches. Using a templatized technology strategy can boost mission outcomes while humanizing data-driven modernization and leveraging artificial intell...
April 25, 2024
Organizer:
FedInsider Location:
Webcast
Data and AI: Top Trends Shaping Governm...
The whirlwind of artificial intelligence tools in 2023 proved the government is eager to embrace the technology as soon as possible. An overwhelming 99% of agency leaders agree investing in safe and effective AI is essential to fulfilling their mission, according to a recent survey conducted by Wakefield Research on behalf of ICF. Despite being rich in data, many agencies are lagging in the data modernization needed to support AI – and c...
March 6, 2024
Organizer:
Fedinsider Location:
Webcast
Navigating the Complex Landscape of Mod...
The cat-and-mouse game between threat actors and cybersecurity professionals continued unabated in 2023, with new threats designed to avoid detection. Many of these threats are new takes on old ones, such as “leveling up” invoice fraud. And ransomware attacks are evolving; rather than encrypting victims’ data, they are straightforwardly stealing the information and extorting payment by threatening to post the info online or t...
January 31, 2024
Organizer:
FedInsider Location:
Webcast
Making Digital Services More Accessible
Digital services have the power to transform how people interact with government agencies. For example, instead of waiting in an hour-long line to update your driver’s license you could renew online. However, for digital services to be truly revolutionary they must be accessible to everyone. Accessibility can take many forms; it can mean providing tools to aid those with disabilities, using inclusive language to not alienate populations...
January 31, 2024
Organizer:
GovLoop Location:
Webcast
21st Century IDEA: Leveraging Moderniza...
The Technology Modernization Fund (TMF) invests in the most promising cybersecurity, data protection, interoperability, legacy system upgrades, and digital experience projects. The TMF helps implement information technology (IT) solutions across the government that improve agency processes and systems; use taxpayer dollars more efficiently; and deliver simple, seamless, and secure experiences to the American public.
January 23, 2024
Organizer:
ATARC Location:
Webcast
Mission Driven Observability: Enhancing...
Federal agencies need more support to implement modern monitoring tools that help improve their threat detection and response. But how can agencies achieve the resilience required for today’s cyber threats? It starts with prioritizing an observability strategy. In this webinar, experts will discuss the importance of an observability strategy to improve SIEM performance and costs, optimize security information and event management, and ho...
January 18, 2024
Organizer:
ATARC Location:
Webcast
Innovation in the New World of Work
There has been a dramatic shift in the way we work. For the past three years, employees have gone above and beyond to get the job done. However, just getting the job done is no longer enough. Now, we need to innovate and try new things. Join us at the GovLoop offices on Wednesday Dec. 13 at 4:30–6:30 p.m. ET to hear from government experts about how to truly innovate in the current world of work.
December 13, 2023
Organizer:
GovLoop Location:
Washington, DC
NextGen Virtual Summit: Skill Sets for...
NextGen Virtual Summit: Skill Sets for the Modern Public Servant Wednesday, Oct. 25, 2023 10 a.m. ET/7 a.m. PT – 4 p.m. ET/1 p.m. PT Registration is open to everyone and there is no fee to register or attend. Attendees can earn up to 5 CPE credits.
October 25, 2023
Organizer:
GovLoop Location:
Webcast
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