The Magic of Exceptional Customer Service Class Format: Webinar Instructor: Doug Lipp Date: Wednesday, September 8, 2010 — CHANGED DATE Time: 1:00 – 2:30 PM ET Fee: Free Course Description Doug’s Walt Disney University training experience provides fascinating stories, unique insights, and invaluable lessons. Learn how certain skills, attitudes and behavior contribute to delivering exceptional customer service. Doug’s ac...

Join INPUT’s Kristina Mulholland for a preview of the recently-published report, Electronic Health Record (EHR) Incentive Funding and Certification Program. This presentation provides insight into the rapidly-growing health care information technology (HIT) marketplace — currently bolstered by an unprecedented amount of federal funding.Highlights from the Report: State and local EHR market forecast HIT grant programs established vi...

Join Google and DLT Solutions for an informative webcast to learn the benefits of Google Apps. Governments from Los Angeles to Orlando — and many places in between — are switching to Google Apps for email, calendar & other collaboration tools. Google Apps gives their employees modern productivity tools while reducing costs and letting them redeploy resources to other priorities.

Join INPUT for an online presentation that will examine our newest Social Services vertical offering, the WIC Program. Learn more about the technologies that support the administration, delivery, and integrity of the WIC program and how your business can find contracting opportunities available to vendors. What You Will Learn: Technologies needed to effectively implement the WIC program Impact of the American Recovery and Reinvestment Act (ARR...

Virtual FOSE brings the #1 Government Technology Expo and Conference to you! No travel, no conference fees and no time away from work! This FREE online event brings together thousands of government IT professionals, showcases the latest technology products, and provides cutting-edge education/training on several of today’s pressing topics. Join us online July 21! Outstanding sessions helping you fulfill your agency goals and missions ...

GeoMetrx is web-based suite of visual analytics tools you can deploy quickly and easily to map, track, chart and report on the allocation of resources and the impact they are making on the ground nationally, down to individual neighborhoods. Everything happens somewhere. ”When you change the way you look at things, the things you look at change.” - Wayne Dyer GeoMetrx will provide you with a fresh perspective on; •Exactly whe...

While commercial mass notification systems have been around for more than a decade, the attempted bombing in New York’s Time Square in May and major disasters like Hurricane Katrina have highlighted the need to leverage newer technologies for the rapid notification of people and organizations. These seminal events brought forth a large number of businesses that sought to grab a piece of the notification system market. One of the challeng...

Agile BI: Making Business Intelligence Work for the Organization Attendees of this webcast learned how: Organizational and IT managers can work closely together to accelerate BI project success by addressing the primary challenges across accessibility, technology, and financial barriers Changing demands and requirements are associated with evolving data warehousing and analytics needs Agile techniques can be utilized to enable tighter collabor...

Learn How Governors’ Budget Forecasts and Earmarks Shape the Market; Find Winners and LosersJoin INPUT for an online presentation that provides detailed insight into potential spending initiatives to help state and local contractors. Through this webinar, service providers will gain critical information about the FY 2011 budgets, in order to make timely, well-informed business development decisions, and determine current and future proje...