DGI’s 21st annual Government Customer Experience Conference will explore the policies, applications and technologies involved with improving customer and employee experience with the ultimate goal of improving citizen services. This annual event is focused on improving customer experience and citizen engagement through all aspects of serving citizens: onsite, online, social media, mobile, contact center operations, and more. The 2021 Gov...

Strengthening the Federal information and communications infrastructure is essential to our national security and economic prosperity. Consequently, significant resources are being allocated to this effort. How, then, do agencies tackle the challenges they have long faced – legacy system interoperability, multi-vendor integration, and the rapid evolution of technologies and dynamic cybersecurity threats? Join this webinar to hear from to...

Government agencies are always being asked to do more, with less budget and resources. By embracing Artificial Intelligence Operations (AIOps), agencies can get a holistic view of their enterprise and identify tactics to advance their mission. They can reduce costs, increase output, replace manual tasks with automation, and optimize the capacity of their workforce. When agencies deploy AIOps, what are the challenges that they face? What are th...

DESCRIPTION The COVID-19 pandemic has altered how the business of government gets done. Within acquisition, new opportunities have presented themselves to innovate and collaborate more effectively with industry. In this changing landscape with a new Administration, an increased focus on supporting the federal workforce, continuing telework, and a new urgency to address supply chain and cybersecurity challenges, it's a different world and we ma...

The workplace of April 2021 looks dramatically different than the workplace of March 2020. While employees have adjusted to the changes in policies, procedures, and even work location, are they as engaged and fulfilled as they were one year ago? Now more than ever, it is critical to provide self-service access to workplace information that helps people do their jobs and feel secure that management understands and is addressing their concerns a...

While much attention has been paid to DoD audits and the savings they’ve identified, that’s only one side of the balance sheet.Automating the budget formulation process also can identify funds to support the military mission and foster data-centric decisions on budget priorities.Join us for an in-depth discussion of how automating and streamlining financial management and budgeting is facilitating planning, allocating and adjusting...

Strengthening the Federal information and communications infrastructure is essential to our national security and economic prosperity. Consequently, significant resources are being allocated to this effort. How then do agencies tackle the challenges they have long faced– legacy system interoperability, multi-vendor integration, and the rapid evolution of technologies and dynamic cybersecurity threats? In this session, learn how agencies...

DevSecOps within the Federal landscape has been a topic of growing priority, implementation, and necessity over the past several years. Join this webinar to hear from leaders in DevSecOps practices as they discuss the current status, modern projects, and drive forward of Federal DevSecOps platforms used to push IT modernization, operational efficiency, and cybersecurity. Listen as topic experts discuss the middle point of where DevSecOps, Zero...

Federal agencies are rapidly deploying intelligent automation to increase operational efficiency, reduce low-value workload and improve citizen services. Meanwhile, Industry continues delivering new and innovative solutions to the RPA, AI and Blockchain markets. Co-hosted by GSA and ACT-IAC, the Digital Transformation summit is a virtual two-day event set to examine the latest developments in intelligent automation and the work done to ignite...

Moving “left of breach” is the modern cybersecurity path forward that every agency should be striving for. That means focusing cybersecurity resources more on detecting and preventing potential breaches rather than cleaning up after a breach has already occurred. Join ATARC for a robust discussion on how agencies are innovating to stay ahead of advisories. Hear from Dr Larry Ponemon of the Ponemon institute as he shares the latest...