Supervisors set the tone for the team. Getting it right involves self-awareness, discipline, and training. But who has time to focus on personal growth when faced with the day-to-day challenges that come with the local government profession? Enter the newly reimagined Effective Supervisory Practices Training Series. Based on the new 6th edition of ICMA’s bestselling Effective Supervisory Practices book, (print and digital) this six-part...

Join AWS experts for a series of webinars in March-April to learn more about AWS Skill Builder and how your organization can utilize it to maximize your business impact. AWS Skill Builder provides learning options that allow you to develop, reinforce and extend your AWS skills. Upcoming webinar topics include: AWS Skill Builder Overview: This webinar will show you how you can login and activate your subscription and start learning. You'll see...

In an era where artificial intelligence is reshaping educational landscapes, understanding and strategically implementing AI is crucial for K-12 school districts and leaders. The Center for Digital Education and the Navigating the Future of K-12 Education Council are delighted to welcome Dr. Tom Ryan to our Spring 2024 virtual meeting. Dr. Ryan is a recognized leader in educational technology and recipient of CoSN’s Seymour Papert Lifeti...

Achilles Systems, a fictitious IT service provider to human resources teams in medium and large businesses, has fallen victim to an attack in which sensitive customer data and, potentially, customer networks, have been compromised. Achilles has a small security team who has historically focused on basic controls and compliance. However, it seems clear this attack was the work of a sophisticated adversary capable of circumventing the controls i...

During economic and social volatility, organizations achieve success through sustainable efficiency. Organizations must determine how to make the best possible use of new technology developments that could cause significant disruption over the next three years, such as generative AI, and embrace the connected workforce nature while remaining resilient. Join this complimentary Gartner webinar as a Gartner expert explores the Top Strategic Techn...

As organizations seek to streamline operations, cloud-based solutions have become pivotal in driving efficiency and growth. With AI now available to small and medium-sized businesses, there is an opportunity to reduce time spent on administration and focus on sales. During this exclusive webinar, experts from Stoneridge Software and Microsoft will unveil the powerful synergy between Dynamics 365 Business Central—a cloud-based enter...

Midsize enterprise (MSE) IT leaders face significant security challenges when trying to deliver services with small teams and limited budgets. Across industries, MSE IT budgets average 4.9% of annual revenue, but only 5% of the IT budget is dedicated to security. The need to create a strong, mature security posture remains. Join this complimentary Gartner security and risk webinar as Gartner experts explore the top trends that MSE IT leaders r...

This demo explores how ServiceNow's Customer Service Management (CSM) solution takes your customer service to the next level while controlling operating costs. We will see how you can resolve issues quickly and delight customers with AI-powered self-service as well as set your agents up for success with real-time information to boost their productivity. Built on the Now Platform, the single system of action for the enterprise, CSM leverages pl...

This demo explores how ServiceNow's App Engine solution empowers creators of all skills and experiences to bring unique workflows to market with less complexity, cost, and risk using Generative AI-powered development. We will see how a citizen developer takes advantage of modular building blocks and native, in-platform features to go from idea to end product quickly. Leveraging App Engine Studio and the main pillars of app development - Data,...