Digital transformation success increasingly depends on the CIO's ability to collaborate cross-functionally, influence executive peers and demonstrate how their digital initiatives support business goals. Yet, many CIOs struggle to tell the story of their digital transformation initiatives in a way that inspires and resonates with CxO peers. CIOs must ensure that they and their teams are speaking the same language as the business. Join this com...

In order for customer experience (CX) efforts to be successful, they need support and buy-in from all levels of your organization. From the individual contributor all the way up to leadership, without an agency-wide commitment to CX, your programs are bound to fail. On this month’s CX Community of Practice virtual networking event, we will speak with experts about how to garner support from your peers and leadership for CX efforts. Join...

The state of New York is emphasizing improving its IT resilience. The state’s 2022-23 strategic plan focuses on moving off legacy systems, implementing an enterprise architecture, and improving service delivery to its residents, to name a few. In addition, the state has its first cybersecurity strategy, and created a Joint Security Operations Center. As the largest city in the United States, New York City has its own technology roadmap,...

Join us for a live training on everything you need to know about keeping your GSA Information Technology Category (ITC) Multiple Award Schedule (MAS) contract compliant. Target Audience: Industry, specifically Information Technology Category (ITC) Multiple Award Schedule (MAS) Contract Holders Description: This session will cover topics including maintaining compliance with the MAS contract and understanding the Industrial Operations Analyst (...

AUSA’s Noon Report webinar series features presentations by senior Army leaders responsible for key programs and initiatives, as well as contemporary military authors who weave together the past, present and future story of the United States Army. AUSA’s Noon Report Webinar series invites you to join us on Tuesday, 16 April 2024, at 12:00 EST to hear a presentation by GEN David Petraeus, U.S. Army, Retired, who co-authored Conflict...

Administering elections falls on the shoulders of state and territorial governments. It is not surprising, then, that there are so many different approaches, technologies, and processes in place to handle election infrastructure. The problems that befall election infrastructure are many, varied, and often well publicized. In Maricopa County, Ariz., ballots were too lightly printed to be read by scanners during the 2022 midterms. Multnomah Coun...

Join the experts at Microsoft for Microsoft Cloud for Retail In A Day Training, a training course that will strengthen your knowledge of Microsoft Cloud for Retail components and teach you how to apply configurations and integrations within Microsoft Cloud for Retail using Dynamics 365, Power Platform, Microsoft 365, and Azure. This hands-on, step-by-step training gives you an immersive learning experience that allows you to implement various...

This webinar will cover key aspects of Mastercard's approach to fraud prevention, including: Enhancing the accuracy of identity verification processes. Ensuring seamless access to unemployment benefits for legitimate workers. Utilizing existing data to assess the riskiness of claims more effectively. Streamlining the process to fund legitimate claims quickly. Achieving the ideal balance between security measures and accessibility for users.

As cyber threats continue to target schools, colleges, and universities, it’s imperative to stay ahead of the curve. In fact, 80% of lower and higher education providers reported being targeted by ransomware attacks in 2023. During this webinar, you’ll discover why traditional security measures are falling short and how Conceal utilizes AI-powered browser security to help institutions worldwide tackle these challenges head-on. Atte...

Tax collection and compliance are paramount to ensuring the efficient operation of our local governments, but the processes for doing so are often complex and present many challenges for under-staffed, under-resourced taxation departments. Join Governing and GovOS for a live webinar where we'll explore how embracing the right technology can not only address these challenges but also deliver significant returns on investment in multiple areas....