Supervisors set the tone for the team. Getting it right involves self-awareness, discipline, and training. But who has time to focus on personal growth when faced with the day-to-day challenges that come with the local government profession? Enter the newly reimagined Effective Supervisory Practices Training Series. Based on the new 6th edition of ICMA’s bestselling Effective Supervisory Practices book, (print and digital) this six-part...

No more chasing In two weeks, you’ll learn a proven framework to build Winning Relationships™ that will set you apart from the competition (and that customers love!) THIS EVENT IS FOR: Intermediate to advanced BD and Sales professionals. On-site team members who have direct access to customers. BD supporting roles with customer access (PMs, SMEs, etc.) Teams who need a repeatable customer engagement process and common language to...

In order for customer experience (CX) efforts to be successful, they need support and buy-in from all levels of your organization. From the individual contributor all the way up to leadership, without an agency-wide commitment to CX, your programs are bound to fail. On this month’s CX Community of Practice virtual networking event, we will speak with experts about how to garner support from your peers and leadership for CX efforts. Join...

We’re thrilled to have you join us at the upcoming NextGen Government Training Virtual Summit on Wednesday, May 15, 2024! Registration is free and open to everyone. We’re so looking forward to hosting a full day of professional development keynotes and breakout sessions. Stay tuned for schedule and speaker announcements!

What are some common obstacles preventing you from being a strategic leader? Often, overpacked schedules, changing priorities, and poor time management can eat away at opportunities for strategic thinking. However, supervisors or managers who don’t have a strategy in place for team performance and productivity can be perceived as disorganized or ineffective. So, how can you be more strategic? Join us online Monday, May 20 at 4 p.m. ET/1...

This webinar (1 of a 3-part series) will focus on deterrence, a continuous function, and critical component of a successful Insider Risk Program. Our panelists will discuss the challenges and effectiveness of the “5 Cs” of an Insider Risk Program: Communication, culture, character, compliance, and consequences.

The NDIA Iowa-Illinois Chapter is again happy to present the 15th annual symposium focusing on "Transformation for the Future Fight". Presentations from both public and private industry professionals will delve into paving the way for transformative change. Topics such as CMMC, strategic outlooks, geo-political analysis, and current contract vehicles will target providing industry critical knowledge to the attendees. Breakout sessions and tech...

The Mastering the Art of Business Development® Workshop is an educational and professional development program which focuses on the thinking, process and discipline required for professional Business Development. This 3-day workshop fosters participants’ understanding of the core competencies required for success in the Business Development role. Business Development is primarily a relationship development and intelligence gathering...

It may seem ironic, but government agencies at all levels wrestle with the difficulty of compliance with regulatory requirements even as they issue regulations for others (sometimes including themselves) to meet. For example, just as the healthcare industry follows HIPAA, so too do Veterans Administration hospitals – along with all federal, state, local, tribal and territorial health organizations. Then there are government-only policies...

What’s your agency’s relationship status with the people you serve? Are they actively engaged with your services or do things feel chilly? Join us online Wednesday, May 22 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industry experts about tactics to bridge the divide and foster constituent engagement. Specifically, you’ll learn: Reasons why the divide between constituents and government exists. Creative w...