This refresher training is aimed at those who want to review the process for creating workflows in their OpenForms, those who are new to the system, or those that would like to see more about what OpenForms can do.

Building Program Awareness: Communication Strategies that Drive Outcomes Successful digital service adoption begins long before a form submission. Agencies benefit most from creating awareness campaigns that highlight program benefits, and journey mapping the user experience to ensure seamless adoption. Discover the value of multi-channel, customized communications strategies that attract individuals to program enrollment. Join experts to lear...

This webinar is recommended for new users to EngagementHQ and is focused on project administrators. What you’ll learn: Understand the role of a project admin Learn how to setup a project Get an overview of the tools available on EngagementHQ Understand which tools for which purpose How to activate information widgets Learn the difference between EngagementHQ modes of project visibility

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

As governments redefine end-to-end experiences, communications leaders are tasked with transforming public interactions into meaningful engagement. But for many governments, the cost in both time and money to achieve effective metrics is too burdensome to maintain. Join Granicus for a complimentary webinar where experts will provide insights on how to find the critical data that agencies need to best evaluate your communications experience jou...

This webinar will walk you through using the iLegislate application. iLegislate is an application that is built for your meeting body members to view a published agenda from your current agenda management system. During the webinar, we will cover how to login, review items/attachments, make notes, bookmark items and make annotations to attachments.

Federal agencies have a variety of communication channels available to them for efforts in expanding outreach and engagement with government programs. Although every organization’s goals and content are unique, agencies should measure some basic components to ensure communications are optimized to drive the most engagement. Join Granicus for a complimentary breakfast for an interactive training session reviewing: Automated communication...

The federal government has rapidly digitized key processes to meet the public’s demand. The Executive Order (E.O.) on “Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government” emphasizes the importance of building intuitive, equitable processes that foster inclusivity. But does your agency have a strategy to guide the customer experience (CX) journey and collect key engagement data? Join G...

Granicus’s govService empowers government to create online forms, processes, and workflows that help staff improve operations and serve residents better. But, to truly enhance customer service and engage communities, government must understand the data collected. Join Granicus for a complimentary webinar to hear how long-time Granicus customer, Plymouth Council, uses govService Realtime Reporting to gain insights from over 400 forms and...

Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...