Please join Google and Carahsoft on Friday, May 8th to understand the value of G Suite and how to innovate by leveraging cloud-based solutions. Learn how Government entities are improving citizen services & engagement, increasing operational efficiency, and delivering proven innovation with Google's highly secured, powerful technology. Join us to network & learn about: Innovative email & collaboration technologyGovernment-specifi...

Citrix powers a better way to work and Synergy demonstrates how, delivering the market insights you need to future-proof your IT investments and the vision to power your competitive advantage. Synergy gives you the tools to unlock potential in your people and your organization, and the confidence to pursue your own future of work—one that makes your company more secure, your users more productive and your customers more engaged.

The federal government has made major strides to improve customer experience over the last few years, from technology advancements that improve airport security to making the Improving Customer Experience with Federal Services a Cross-Agency Priority Goal. And with the passage of the 21st Century IDEA Act, now, it’s on agencies to comply and deliver on the promise of improved digital services before the year’s end. While the agenci...

With the explosion of touch points and ways to communicate, government today is more connected with the public than ever before, and the need to deliver quality digital experiences continues to grow. Join our complimentary webinar to learn best practices for delivering digital services that citizens require, new strategies to help put your agency on the path to digital transformation, and how to manage and deliver dynamic experiences through...

Agenda - May 17, 2019Let’s face it, we live in a digital society…a world consumed with social media outlets, followings, followers, tweets, retweets, IMs, DMs, facebook, snapchat, filters, google, facetime, texting, sexting, pics and so on and so on and so on. These actions are forever released into the universe and cannot be taken back. Digital carelessness and lack of digital tact, can also cause liability, complaints, investig...

Graduate School USA offers this free half-day event to celebrate and educate those in the federal sector. Our second annual Federal Workforce Development Conference is designed to provide participants with information on how to help their agencies achieve their missions through innovative solutions. The conference will showcase how developing and cultivating effective solutions for everyday challenges improves productivity, quality, and teamwo...

Social media has transformed how citizens engage with their governments--but the journey has only just begun. To capture the full value of social impact, governments are now integrating various social initiatives across their organization. Join our complimentary webinar and hear from former U.S. Deputy Chief Technology Officer, Nick Sinai about: Why you should champion customer-led social strategies How social media can support agency-wide go...

Citizens are government’s most important responsibility, and when it comes to serving them, agencies need a comprehensive, constituent-focused strategy. But what specific elements should you take into account when creating a customer experience (CX) strategy at your agency? Join us online on Wednesday, May 8 from 2-3 p.m. ET/11 a.m.-noon PT for a panel on CX and how you can best serve your constituents. Government CX experts will discuss...

The 21st Century Integrated Digital Experience Act (21st Century IDEA) is a new law that will greatly improve the public's digital interactions with the federal government. It establishes deadlines for federal agencies to provide modern, mobile, and accessible government websites, digital forms and services, and electronic signatures. Join DocuSign on Wednesday, April 24th for a quick 30-minute demo to learn about the 21st Century IDEA and di...

Government leaders seeking to deliver on their agencies’ promises are constantly facing challenges — including lack of resources and budgets. But it’s become clear that turning to data-driven strategies can overcome these obstacles. Be it cybersecurity, IT modernization or citizen experience, analytics-driven approaches are working! How did these leaders tame their ever-increasing, diverse and seemingly unmanageable trove of...