High-performing organizations are using location as the standard analytical approach to achieve new insight. Increasingly, smart devices, the internet of things and cloud computing are feeding data on the locations of people, nature, vehicles, and infrastructure. Join us online Thursday, Jan. 14 from 2-2:45 p.m. ET/11-11:45 a.m. PT to learn about Esri’s GIS-based Smart Community Information System which helps communities drive down costs...

The government in 2020 operates in a dramatically different fashion than it did even a decade ago. However, even with all these technological achievements, 80 percent of federal IT budgets go to operations and maintenance - that means that more than two-thirds of a government's budget goes to keep legacy systems functioning. The White House and Congress are urging agencies to change that equation and focus on modernization in three key areas:...

We’ve been hearing about the promise of the cloud for the past decade. A promise that included slashing IT costs, eliminating hardware upgrades, and capitalizing on technological innovation. Yet for all its promise, the reality of the cloud has fallen short. In the last year alone 80% of IT decision-makers have migrated applications or data that were part of a public cloud back to an on-premise or private cloud environment. So, what happ...

Mail, email, social media, chatbot, phone call - the list goes on and on. The number of channels and data types that agencies need to keep track of, record and respond to is overwhelming. To make the situation even more challenging, customers are demanding more timely and thorough responses. How can agencies keep up? One solution is to use a cloud-based customer service management solution that enables organizational transformation. Join us on...

The mission of government agencies is to serve citizens. But what happens when services relied upon by citizens are being negatively impacted by outdated systems? Medicaid has become a public service staple since launching in 1965. For tens of millions of Americans, this program now ensures that they can afford health care despite their limited income and resources. However, scores of governments struggle to innovate on how they deliver Medica...

Updating legacy systems is one of the biggest mandates coming from the White House in 2019. And often, when agencies think about modernizing systems, they think about implementing a cloud solution, but automation is also essential to embrace the power of efficiency. Before federal agencies invest in cloud and automation, they need to fully understand the capabilities, constraints and roadblocks related to these technologies. Join us on Thursda...

Cloud is an enabler. It is a tool that can help your agency with many different aspects of its mission, from data security to digital documentation. For the maximum efficiency and cost-effectiveness, however, it’s important to understand the exact needs of your organization, and the cloud solutions that can best meet them. Join us online Wednesday, June 12 from 2-3 p.m. ET/11 a.m.-noon PT to hear experts discuss everything you need to kn...

For the government to keep up with the pace of innovation, the White House has directed all agencies to invest in cloud via their Cloud Smart Initiative. However, the complexity of cloud migrations can make it difficult to predict costs and move to the cloud quickly. One way to alleviate the stress and cost uncertainty is to use a third party to automate the process. Join us online on Thursday, May 30 from 2-3 p.m. ET/11 a.m.-noon PT to learn...

Government agencies are tasked with modernizing their GIS while at the same time struggling to support outdated hardware and siloed systems. These challenges do not allow agencies to be agile, collaborative and mobile. So how can organizations transform their GIS capabilities? Join us on Thursday, April 18th from 2-3 p.m. ET/11 a.m.-noon PTto learn how organizations can stream GIS software directly from the cloud to any end user device without...

Free Online Training | Earn Up to 5 CPE CreditsGovernment CX Virtual Summit: Putting the Citizen FirstWednesday, March 20 | 10am-4:30pm ET/7am-1:30pm PT | #GLTrain In order to understand new technologies, processes and best practices around the citizen experience (CX), you’re invited to participate in GovLoop and Carahsoft’s free Government CX Virtual Summit – Putting the Citizen First on Wednesday, March 20th from 10am-4:3...