Revenue collected from short-term rentals (STRs) helps local and state governments fund everything from tourism marketing to affordable housing projects and enforcement programs. How? By identifying these rental properties, determining their level of compliance with local or state regulations, and notifying the owners of their tax obligations. While it may seem straightforward, securing buy-in for STR revenue collection projects requires data...

What is going on with short-term rentals? Staying up to date on market trends and best practices for regulation and enforcement can make the difference between a successful short-term rental compliance program and going back to the drawing board. Register now for a local government-focused webinar if you’re looking to stay ahead of this dynamic market and make the right decisions for your community. Specifically, attendees will hear abo...

Is your agency stuck in the weeds with agenda management? With so many competing priorities, clerks’ offices across North America are finding ways to save time on agenda and meeting prep and ease the burden on staff. Join Granicus for a complimentary webinar with former city clerk and govM product manager Megan Asikainen to learn more about time saving strategies for clerks. Specifically, attendees will learn: How agenda management workf...

The New Year is a time to reflect on what you’ve accomplished and plan for what’s to come. Join Granicus for a look at what changed in your Granicus Agenda and Video solutions during 2023 and what’s in store for 2024. Granicus builds their roadmap for these products based on feedback from customers, so come and check out which features and enhancements were developed this year and which are on deck for the next. Specifically,...

Prepared for an influx of public record requests related to 2024 elections? With a contentious election season around the corner, responding to requests in a timely manner, while not placing an undue burden on staff, is top of mind for many government agencies. From requests for “any and all” emails to numerous requests for the same election-related information, there are tools and processes that can simplify these interactions for...

A recent Mckinsey and Co report cited that “difficulty finding information and clarity of communications are the primary drivers of customer burden." Another report cites that 83% of federal agencies struggle to keep pace with rising citizen service expectations despite making interactions more convenient. Alleviating anxiety with more communications enables a cost-efficient and quite speed of delivery of better experience throughout the...

As customer experience (CX) improves daily with conveniences like text reminders, order confirmations, and targeted emails, public sector agencies at every level are reassessing their service journeys to be more human-centered. Join Granicus for a complimentary webinar to see how agencies are making the right people aware of programs available, maximizing engagement and enrollment, improving productivity, and demonstrating measurable impacts...

It’s time for the 2023 Granicus Clerk Virtual Summit — a time for us to gather together to network and share best practices and resources as you continue on your change-making journey. Think of it as a pit stop. This summit is designed to empower municipal and county clerks, record managers, and board secretaries at all levels and sizes of government and give you a little extra fuel to keep moving forward. Specifically, attendees w...

Developing a new or redesigned website poses numerous risks for government agencies. One of those risks is low adoption by residents. With that in mind, the first important step is to collectively think about the purpose your agency's website should serve. What information does your agency want your residents to easily find, understand, and implement? For most agencies, that means shifting the focus from how the agency operates to how audience...

This 90-minute training is appropriate for all EngagementHQ users who will be responsible for building and managing engagement projects, and it's a great fit for both new admins and those who may need a refresher.