The effectiveness of the United States Department of Defense (DoD) Maintenance Repair Operations (MRO) directly impacts mission readiness and lethality. The orchestration of thousands of tasks, contractors, and civilians who are moving components around the globe is no small undertaking. As mission readiness rates continue to drop and equipment continues to age, the DoD must continue to evolve its MRO processes to maintain global superiority i...

ServiceNow® Software Asset Management (SAM) can monitor and optimize license usage for more than 25,000 engineering and industry applications—which could potentially save your organization millions. Learn more about using SAM with OpenLM, available in the ServiceNow store. You’ll get insights on how this powerful combination can help you reduce your software spend. Our topics will include: Gaining control of your expensive spec...

Security and Information Technology teams are stretched thin and challenged to ensure their enterprise applications are available and secure. Often cloud services will get overlooked from a security perspective with the assumption the cloud provider has it taken care of. ServiceNow operates our secure non-stop cloud but our customers are responsible for securing and monitoring their instances. Join this webinar to learn about: Security respons...

During uncertain times, you want to ensure you’re building resilience for your critical business operations. Preparing now can help your organization mitigate risk and recover faster from disruptive events. Watch this webinar on-demand as we discuss the lessons learned from COVID-19 and how your organization can help improve its business continuity, crisis response, and return-to-work strategies. Using real-world examples, we explore how...

As businesses work through their plans to restart operations, the top-of-mind concern is the health and safety of their workforce. In addition to creating a safe workplace and giving employees the reassurance that you’re working to protect their health, you also need resources at the ready to respond to future emergencies. At the same time, you have a business to run—and you need tools that can help you manage these unprecedented c...

As healthcare organizations continue to grow their networks of connected medical devices and systems that share sensitive PII and PHI, they become more attractive targets for cyberattacks. Vulnerabilities, ransomware attacks, and patient data leakage are just a few of the issues keeping these security professionals up at night. With Recorded Future intelligence integrated into ServiceNow, healthcare organizations can confidently automate workf...

Everyone knows that customers want convenient, always-available options. But the reality of designing and delivering a first-class online experience for customers can be daunting. Frost & Sullivan and ServiceNow will join colleagues from Allscripts Healthcare Solutions to better understand how they've been able to drive amazing results (revenues, KPIs, and kudos) with its multi-faceted self-service options. Learn how Allscripts online comm...

Join Federal IT leaders at the 2020 ServiceNow Federal Forum on February 26 as we discuss how transforming workflows enables a service-focused government. Don’t miss plenary sessions with IT visionaries leading the charge, and tactical breakout sessions focused on IT service management, human resources, customer service, cybersecurity, and more.

This demo covers Security Incident Management, Vulnerability Response and threat detection.We will walk through the response and the remediation process of vulnerable items and show how they can be identified, tracked, and successfully remediated. We will walk through the response and remediation process of a security issue identified by Splunk, and successfully remediated and finally show how threats can paint a bigger picture for easier con...

Join us at our Carahsoft Reception at ServiceNow Now at Work in Washington, DC. The reception will follow the closing of the second day of the event on Wednesday, November 20th, at Proper 21. Join us to continue networking with your peers, while enjoying hors' d'oeuvres and refreshments.