Fraudulent tax returns and new cyber schemes to defraud state agencies of COVID relief funds have pushed citizen identity fraud to new highs. But as federal agencies rushed to stem the tide with facial recognition, new privacy and efficacy concerns have surfaced. How can federal, state and local government agencies verify applicants, protect personal privacy and authenticate logins to efficiently deliver services to qualified citizens? Join Go...

DGI’s 22nd annual Government Customer Experience Conference will explore the policies, applications and technologies involved with improving customer and employee experience with the ultimate goal of improving citizen services. This annual event is focused on improving customer experience and citizen engagement through all aspects of serving citizens: onsite, online, social media, mobile, contact center operations, and more. The 2022 Gov...

Next generation (NG) communications systems promise to deliver higher data rates, energy efficiency, global coverage and connectivity as well as extremely high reliability and low latency. Secure communications platforms are assessing the adoption of NG technologies to fulfill this promise. Initiatives such as the Future Combat Air System (FCAS) are striving to provide novel connected platforms for land, air, sea, and data highway into space (...

It’s clear that hybrid work is here to stay for many state and local government organizations. But to thrive in this new environment, governments will have to address the elephant in the room: outdated and cumbersome technology. Inadequate technology doesn’t just make it harder to maintain a hybrid office; it creates significant challenges to maintaining a sense of shared culture and belonging – a vital part of managing a dis...

Cutting-edge technology only matters if it gets used. As organizations embrace artificial intelligence and other emerging innovations, it’s important to make sure employees understand the value of AI and data analytics capabilities — and how to put them into practice. Think of this as a user’s guide for emerging tech. In recent months, we’ve partnered with Microsoft for a series of conversations on how to get your organ...

State and local governments have big needs around technology modernization to strengthen security, improve resilience and support new workforce models. But many agencies lack in-house staff resources to tackle major modernization projects, according to results from a new national survey conducted by the Center for Digital Government (CDG). As a result, more jurisdictions are considering as-a-service solutions to drive digital transformation. J...

The quantum “space race” is officially upon us. Worldwide commercial, university and government entities are accelerating development to build functioning quantum technologies with the potential to revolutionize computing and communication applications. At the heart of quantum lies the qubit, a quantum version of the classical bit realized as a two-level system of simultaneous states of 1 and 0. Researchers alike are studying qubit...

The Gateway to Innovation Conference is the region’s premier single-day event designed for the IT executive community. Maintaining a competitive edge with innovative IT is critical for companies and organizations of all sizes as we all are tasked to do more with less. The annual Gateway to Innovation Conference provides a unique opportunity for our region’s IT leadership to gather, to explore ways to maintain a competitive advantag...

Today’s transportation projects face new and growing expectations. As state and local transportation agencies plan for huge investments in infrastructure modernization due to billions of new dollars in funding from the IIJA, they must ensure they can harness their data to make better decisions and increase transparency with stakeholders. Join Government Technology on May 3 at 10 am PT/1 pm ET for 30 minutes as we explore the role of data...

Boomers retiring. Gen Xers ascendent. Millennials stepping into new roles. Gen Z looking for the right skills to enter the marketplace. Workforce demographics are shifting rapidly across all industries, including state and local government. As agencies look to hire new employees – and keep current workers motivated and engaged – they need new strategies to address new challenges. In this virtual conversation on April 21, part of a...