The continuous evolution of technology presents us with a dynamic landscape filled with both promise and challenges. As the internet gained widespread adoption, it revolutionized various aspects of our lives, introducing innovations such as online shopping and real-time news updates, alongside issues like spam, phishing, and malware. Traditionally, government entities have been cautious in adopting new technologies, often due to regulatory con...

The State of Tennessee has been recognized in recent years for its use of data to drive decision-making and delivering services more effectively to its residents. To keep up the progress, the state’s Strategic Technology Solutions (STS) division of the Tennessee Department of Finance and Administration, has expanded its focus to include several large legacy modernization projects, such as the overhaul of its unemployment insurance system...

The 2020 election and its aftermath provided a vivid demonstration of many of the risks faced by election officials across the country – and new dangers have emerged in 2024. Physical threats to poll workers have proliferated, AI-generated disinformation showed up in one state’s primary contest, and other AI threats, whether from partisan interests, corporate disinterest or hostile nation-states, loom large. The landscape is so dan...

The Office of Inspector General (OIG) serves as the internal watchdog for all federal departments and agencies. The 75 inspectors general are broadly responsible for preventing and detecting fraud, waste, abuse, misconduct, and mismanagement in their domains, and promoting economy, efficiency, and effectiveness in operations and programs. The Department of Health and Human Services OIG, for instance, employs more than 1,600 public servants to...