According to a recent McKinsey report, government services still lag private sector services when it comes to “customer-experience-satisfaction.” However, data is helping government reimagine how services are delivered in the digital era. AI, automation, and customer journey analytics can turn data into powerful building blocks of understanding the customer experience (CX). The challenge will be doing it amid a proliferation of dat...

Modern warfare has dramatically shifted over the past two decades. Data and technology have become as important to 21st century defense as bombs and bullets. And as the U.S. expands its focus on Great Power competition with near-peer adversaries like China and Russia, the Department of Defense has placed a greater emphasis on using modern, data-driven technologies to enable better and quicker decision-making in life and death scenarios. Defens...

Data comes from many sources, data definitions, variations in data, different systems, and from many users. It is important to gather and identify data from a multitude of sources to explore data patterns and data trends to be used for forecasting, planning, future strategies, innovation, research, and others that are not affected by fluctuations, repeated sequencing over fixed periods of time, unexplained random variances, and much more. Ever...

This Summit is now in it’s fifth year and is produced in partnership between ACT-IAC and the HIMSS NCA Chapter. With transitions occurring in healthcare, are you wondering what changes are being planned for the future, in 2022, 2025, 2030 and beyond? Healthcare landscape is ever-changing. From the many articles written, healthcare in the next five to ten years will be delivered through integrated ecosystems that include updated policies,...

Chief Information Officers (CIOs) are the stewards of a new type of currency – Data. For data to achieve its maximum value, we should look at the role of the CIO and the processes he/she oversees similarly to how we hold Chief Financial Officers (CFOs) and even Chief Executive Officers (CEOs) accountable for an organization’s finances. There will be two parts of the webinar: The first will be a conversation with government data exe...

DescriptionRobust, accurate, timely, structured, and relevant data that provides a unified view is a necessary requirement for sound business strategy. Agencies and industry alike need to know how to identify and match, correct, implement identity rules, enforce adoption of taxonomies and analytics and reference data while also establishing and communicating information policies and mechanisms to ensure effective data use with policies, rules,...

USPTO CIO Jamie Holcombe and Product Line Leaders to update industry on the progress of modernization efforts and its Agile transformation along product lines. To satisfy new customer demands, the United States Patent and Trademark Office (USPTO) embarked on an organizational transformation to change how they deliver enterprise IT. This journey encompasses the New Ways of Working (NWOW) and new, scaled Agile practices with a focus on customer...

To protect the health and safety of attendees, this event has been postponed due to COVID-19 concerns. ACT-IAC in collaboration and coordination with Immix Group is hosting a Cyber Technology Demo Day where technology manufacturers will provide ongoing 30-minute product demonstrations in an "open house" style series to government information technology influencers and decision makers from the federal and state governments and systems integrato...

To protect the health and safety of attendees, this event has been postponed due to COVID-19 concerns. 5G refers to the fifth generation of wireless networks and technology that will lead to improving data speed, volume and latency AND will change the standard of public and private sector operations, from autonomous vehicles to smart cities. 5G will dramatically impact the future of global communication networks; enhance decision-making and st...

To protect the health and safety of attendees, this event has been postponed due to COVID-19 concerns. Quantum computing offers a more sophisticated computing model that has significantly increased computer power, is faster, and will lend itself to a Quantum-Smart workforce. Do you want your data to be safe and protected in ten or twenty years from now? Would you like a faster computing process in place to prevent attacks on data? Will Quantum...