Federal use of cloud is a result of over a decade of legislation and funding being driven towards modernization. As more and more agencies have switched to cloud environments, further modernization of their IT systems has encouraged the Federal government to look at new technologies. Hear experts talk about where they are in the cloud journey and how it has impacted their abilities to implement other new technologies! examine the current chall...

Over the past year, the Biden-Harris Administration has increased the focus on improving federal services through the President’s Management Agenda which presented a roadmap for ensuring an equitable, effective, and accountable Federal Government that delivers results for all. The three priorities were: Strengthening and empowering the Federal workforce; Delivering excellent, equitable, and secure Federal services and customer experience...

Building the Cyber Environs: Tools, Technology and Workforce The shift to digital, cloud, AI and other technologies has given rise to a variety of cyberattacks with an alarming cost. Government and industry continue to face critical security and risk issues with increased cyber threats, supply chain and cloud vulnerabilities, ransomware, phising, stolen credentials and identities, new sophisticated attack approaches and other cyber-types of at...

Modernization is a Journey, not a Destination. Federal agencies raced to update their systems and move as many programs as possible to the cloud during the pandemic. But federal leaders realize that modernization is a continuing process that includes, but is not limited to, updating IT equipment and data centers. It also means upgrading networks and connections, software and services, security, workforce, and acquisition processes. At this sum...

Modernization is integral in the development of the Federal workforce as organizations fight to keep up with the private sector. Organizations and agencies need to begin to adopt more cutting edge technologies, such as automation of workflow processes, in order to be more forward-thinking and competitive. In order to fully reach a new potential within our Federal workforce, agencies need to center the implementation process as their goal. This...

Shared services is a business model for modernizing the delivery of mission support activities common to multiple government agencies. It involves setting standards for service delivery that meet the needs of multiple customer agencies and migrating agencies to modern, scalable and secure platforms operated by best of breed government or industry service providers. Managing organizational change and creating positive customer experiences are c...

What is the future of government work? It’s hybrid workspaces and human-centric user design. It’s the synergy of people, systems, and data for rapid adaption. It’s working smarter to create more, more quickly. It’s meaningful digital acceleration to enhance government customers’ key life experiences. At the 2022 ServiceNow Federal Forum, we’ll explore how agile, efficient, and effective workflows are transfo...

Join the most influential federal government and tech industry leaders at FedScoop's third annual IT Modernization Summit as they discuss the latest business cases for modernizing federal systems, the ongoing policy discussions around adopting emerging technologies and how replacing legacy IT can help prevent the next major breach.

The Financial Systems Summit (FSS) unites government leaders and industry experts to discuss how to improve government services through systems modernization in a budget-constrained environment. Sessions will highlight CIO/CFO priorities, agile, shared services, cybersecurity and emerging technologies.

Robotic Process Automation (RPA) has the potential to automate entire processes or part of processes that are repetitive, monotonous and occur in high volumes. In a shrinking budget environment, RPA is a tool to “do more with less”. While RPA automates “hand work”, AI assisted Intelligent Automation also automated “head work”. RPA, IA and AI has spread rapidly in the private sector and many federal and stat...