Shared services is a business model for modernizing the delivery of mission support activities common to multiple government agencies. It involves setting standards for service delivery that meet the needs of multiple customer agencies and migrating agencies to modern, scalable and secure platforms operated by best of breed government or industry service providers. Managing organizational change and creating positive customer experiences are c...

The U.S. Cyber Challenge serves as a premier program to identify, attract, recruit, train, and place the next generation of cybersecurity professionals. Top performers from different colleges and universities are offered award winning training from top instructors on new concepts and approaches. During the cyber camps in the summer, those who qualify participate in discussions with leaders in the cyber field and teams are formed where they com...

Implementing customer experience (CX) strategies and principles isn't just about making people happy. CX methodologies and strategies are a disciplined approach tht demonstrates a quantifiable impact on outcomes that matter - from achieving the mission to efficiencies through managing the budget, to improving employee engagement, strengthening equity in service delivery and strengthening trust in government. Government services change the live...

DESCRIPTION As women navigate the path of higher management positions, they are challenged to proactively manage their growth and development to prepare for the leadership roles they desire. ACT-IAC is planning a forum that will bring together a diverse mix of successful women leaders, who will provide an understanding of the steps they have taken to climb the corporate ladder to a successful leadership position. It is the intent of this forum...

DESCRIPTION Even though a year has gone by with the pandemic, Homeland Security and Law Enforcement agencies at every level - Federal, State, Local, and Tribal - continue to adapt their policies, processes and tools to execute their missions. There still continues to be a wide range of threats, data and system intrusions, cyber related incidents, identity theft, and infrastructure vulnerabilities existing in this environment. New operational c...

DESCRIPTION Much of life involves obstacles and challenges that are meant to wear everyone (government, industry, and individuals) down but yet teach us a lesson. However, resiliency over time becomes very important and can be strengthened as we continue to find solutions and gain intelligence from lessons learned. Today, after over a year of a pandemic, the health ecosystem, the mass vaccinations, and health care in general still continue to...

DESCRIPTION The COVID-19 pandemic has altered how the business of government gets done. Within acquisition, new opportunities have presented themselves to innovate and collaborate more effectively with industry. In this changing landscape with a new Administration, an increased focus on supporting the federal workforce, continuing telework, and a new urgency to address supply chain and cybersecurity challenges, it's a different world and we ma...

Federal agencies are rapidly deploying intelligent automation to increase operational efficiency, reduce low-value workload and improve citizen services. Meanwhile, Industry continues delivering new and innovative solutions to the RPA, AI and Blockchain markets. Co-hosted by GSA and ACT-IAC, the Digital Transformation summit is a virtual two-day event set to examine the latest developments in intelligent automation and the work done to ignite...

The COVID-19 has been an accelerant for innovation and modernization. The Federal government impacts nearly every aspect of American life, contributing to the health, safety, security and economic stability of people in America and throughout the world. Whether it's ensuring the safety of the food we eat and the water we drink, responding to national emergencies, providing benefits for veterans with disabilities, enhancing the safety and relia...

To protect the health and safety of attendees, this event has been postponed due to COVID-19 concerns. ACT-IAC in collaboration and coordination with Immix Group is hosting a Cyber Technology Demo Day where technology manufacturers will provide ongoing 30-minute product demonstrations in an "open house" style series to government information technology influencers and decision makers from the federal and state governments and systems integrato...