Artificial intelligence unexpectedly catapulted into the mainstream over the last year — primarily with the explosion of large-language, generative AI models. Now, AI is set to revolutionize government operations and services in ways that no technology before it has. The U.S. government is at a critical point where it’s competing to set the tone for how AI will be used responsibly, safely and ethically across the globe while also l...

The state of New York and many of its cities are aggressively pursuing a strategic overhaul of the delivery of services to residents. For instance, the state’s 2022-23 IT strategic plan emphasizes improving IT resiliency in part by getting away from legacy systems, implementing an enterprise architecture, and improving demand management and service delivery, to name a few. The state recently unveiled its new statewide cybersecurity strat...

Florida is the third-largest state in the U.S. by population, and it continues to grow rapidly – from 2010 to 2020, its population grew by 14.5%. That kind of growth rate might be the envy of other states, but it also means increased pressure on the state government to deliver internet-based, user-friendly services for everything from child support services to renewing business licenses. To accomplish this transformation in state governm...

Government and industry face significant challenges in hiring the right skilled workforce, encountering a very competitive landscape, where all are vying for similar talent along with pressures to control cost. With this new landscape, government and industry are investing human capital well versed in digitization, robotics, automation, artificial intelligence, machine learning, and new emerging technologies of the future. Everyone is still en...

The missions of the federal government are vast and complex. Agency leaders are increasingly pulled away from those missions to focus on administrative responsibilities managing the workforce, tracking budgets and providing back-office service But with modern cloud-delivered HR and finance applications, that burden can be eliminated, allowing leaders to reinvest time and resources back into high-value, mission-oriented work. At the Workday Fed...

Government agencies are responsible for protecting public trust, delivering excellence in services, and, above all else, upholding the promise of government. Through a combination of the lessons learned from rapidly evolving hybrid work environments, exposed inequities in pandemic responses, and bolstered federal guidance in the Biden Administration’s Executive Order, the 21st Century Integrated Experience Act (IDEA), among others, agenc...

Over the past year, the Biden-Harris Administration has increased the focus on improving federal services through the President’s Management Agenda which presented a roadmap for ensuring an equitable, effective, and accountable Federal Government that delivers results for all. The three priorities were: Strengthening and empowering the Federal workforce; Delivering excellent, equitable, and secure Federal services and customer experience...

FDR provides unparalleled and timely training that will help you in your current job AND in the future. With an exclusive focus on the federal sector, FDR is intended for those looking to build anti-harassment programs, prevent due process violations, gain refresher training in legal ethics, and much more. Now in our 37th year, the robust agenda offers essential training on critical issues you face in today's federal workplace. More than 60 wo...

Hosted annually since 1999, the Government Performance Summit (GPS) is the annual performance management event for the Federal, State & Local government organizations. The Summit is led by speakers from upper echelons of the Executive and Legislative branches, subject matter experts in Federal, State and Local space as well as industry leaders well versed in implementing increased efficiencies, and improved processes with quantitative res...

The Society of Government Meeting Professionals (SGMP) will host its Annual National Education Conference (NEC) in Pittsburgh, Pennsylvania from June 14-16, 2022. The in-person conference is the oldest annual event in the government meetings industry and where government planners and suppliers from across the country come together for non-stop education, resources and connections. Nine continuing education credits for CGMP and CMP are availabl...