The U.S. military maintains bases in more than 70 countries and territories around the world, some of them in inhospitable or hard-to-reach areas. When a piece of equipment fails – whether a weapon, a radar dish, or something more prosaic like a mess hall stove – getting replacement parts can be difficult and time-consuming, and the delay can cause anything from mild inconvenience to serious problems meeting the mission. Larger bas...

The Defense Information Systems Agency is, in many ways, the point of the cyber spear for the Department of Defense. It’s responsible for conducting network operations across all of DOD’s warfighting domains to ensure warfighters’ effectiveness and lethality.Maintaining that sharp edge during the pandemic has required DISA to adjust and evolve its own operations while assisting Defense agencies to ensure their operations cont...

The U.S. Navy and U.S. Coast Guard have thousands of ships, cutters, submarines and aircraft that require constant maintenance and sustainment. On top of that, the services are upgrading and adding IT capabilities to meet the speed of mission challenges emerging in a volatile world. From workforce skills training to the protection of the supply chain and shipyard infrastructure to sea-based law enforcement, the maritime services face challenge...

This course was developed with the asset owner in mind. Students will learn how to design CCTV systems for different types of secure areas, compounds and installations. Students will be able to design their own intrusion detection (IDS) and access control systems (ACS) for sensitive compartmented Information facilities (SCIF) and secure vaults, limited access or controlled areas, and high value storage areas. Students will ultimately combine c...

DESCRIPTION Internal conflicts can be detrimental to your company morale and business results. Having the skills to resolve internal conflicts effectively is one of the biggest challenges in today’s business world and is vital to success. Our Leading Through Conflict Leadership Lab provides practical strategies for interpersonal conflict resolution in the workplace and helps you change your attitude and behavior so you can minimize confl...

This course is available to all Federal, State, local government and private sector SECURITY and ENGINEERING professionals. While the course focuses on securing DOD assets, the concepts learned are prudent and applicable in reducing the criminal and terrorist threat to non-DOD buildings, as well. Contractors and consultants seeking construction contracts with the Department of Defense will attend this course. The course is designed to familiar...

What do your customers really need ... not just today but tomorrow? How can you ensure your ideas quickly come to life in the organization or marketplace? What will it take to build your advantage in a world which never stops changing? Creating great solutions is exhilarating difficult. Too often seemingly good ideas fail to excite customers, leaving organizations emotionally and financially exhausted. A paradox has emerged as a result: leader...

Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This customer service webinar will provide...

There is a connection between organizational ethics and business value. People do business with organizations they trust. Once consumer confidence has been betrayed, it is an uphill battle for businesses to recover--assuming that recovery is even possible. Establishing an organizational culture of ethical behavior is a strategic imperative for leaders.