The Centers for Medicare and Medicaid Services (CMS) is on a multi-year IT modernization journey – harnessing the power of new and emerging technologies to achieve mission-driven innovations, enhanced security, and delivery of improved access and care for millions of beneficiaries. CMS has done extensive work to date in cloud enabling applications and creating user friendly tools and enhancing security. The agency is now embarking on its...

Join us for a fireside chat with Dr. Ernest Reed, Director of the Category Management Support Office (CSMO), Office of Procurement, Acquisition and Logistics (OPAL) at the Department of Veterans Affairs. Dr. Reed will talk about the VA's implementation of Category Management as they work to buy smarter and more like a single enterprise. In addition, he will be talk about the challenges and opportunities inherent in implementing category manage...

Join us for an insightful session as we sit down with Stephanie Shutt, Director, Office of Operations and Innovation within the Federal Acquisition Service at the General Services Administration. Stephanie brings a wealth of experience and expertise in government services and procurement, making her a trailblazer in fostering innovation and efficiency within the public sector. Ms. Shutt will share her valuable insights on navigating the comple...

According to a recent McKinsey report, government services still lag private sector services when it comes to “customer-experience-satisfaction.” However, data is helping government reimagine how services are delivered in the digital era. AI, automation, and customer journey analytics can turn data into powerful building blocks of understanding the customer experience (CX). The challenge will be doing it amid a proliferation of dat...

Department of Homeland Security (DHS) is one of the leading federal agencies in implementing in Cloud, UI/UX, SecDevOps and Cybersecurity capabilities. In 2021, President Biden signed Executive Orders (EO), some of them have a major impact on most components of DHS. First Executive Order is “Improving the Nation’s Cybersecurity”. It is a detailed overview of the Federal government’s plan to better secure America ...

A Fireside Chat with David Shive , Chief Information Officer, General Services Administration

Embracing Digital Agility and Digital Transformation are of paramount importance for the DoD given the rapidly evolving cyber, technology, and threat environments. When IT is implemented correctly it can greatly improve security, resiliency, and usability ensuring high value and effectiveness on the investment. Unfortunately, adopting new paradigms and approaches across the larger DoD enterprise is not easy; requiring coordination of cultural...

In October 2020, DOJ announced a policy that permits state and local officers on DOJ Task Forces to wear and activate BWCs when the use of force is possible - while serving arrest warrants, executing other planned arrest operations, and during the execution of search warrants. On June 7 2021, based on recommendations from the Department's law enforcement components, the Attorney General directed the Acting Director of the Bureau of Alcohol, To...

The role of Chief Information Security Officer is important making security is front and center in protecting organizations in a post SolarWinds and Log4j world. As the need to share information between different agencies with both connected and disconnected applications increases, agencies need to think beyond DevSecOps and Zero Trust. Existing approaches to building software and the use of automation need to be reevaluated. The Department of...

Cloud Services: US Marshals Service (USMS) delivery of Law Enforcement Mission The journey from concept to plan to operational services is challenging in any environment, introducing the challenges of security and deputy safety adds to the complexity. Add the demands of various physical environments and 24x7 availability and you have complexity square. Mr. Bruner who has led that journey for the USMS will share with us their experience, challe...