Quest is the leading conference to learn best performance management practices from Baldrige Award recipients and how to: improve your organization's performance results enhance leadership effectiveness build customer and employee engagement increase organizational innovation to gain and sustain competitive advantages improve process management create an environment that fosters social responsibility and ethical behavior increase organization...

The Quest for Excellence XXII is the Official Conference of the Malcolm Baldrige National Quality Award. The Baldrige Award is given by the President of the United States to businesses—manufacturing and service, small and large—and to education, health care and nonprofit organizations that apply and are judged to be outstanding in seven areas: leadership; strategic planning; customer focus; measurement, analysis, and knowledge mana...

Helping Your Site Visitors Engage and Succeed Class Format: One–Day Course Instructor: Janice "Ginny" Redish, PhD, Redish & Associates, Inc Date: Thursday, April 8, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description Citizens come to government with their own goals and tasks in mind. Learn to focus yo...

INPUT’s 8th Annual MarketView Conference is the must attend event for executives interested in gaining critical knowledge to shape long-term business development strategies for the public sector. Both large and small companies will gather actionable information to form government strategy—and give you the crucial edge between bidding and winning contracts. Highlights of what you will learn include: Market ForecastHear an exclusive...

Demo of the Quick & Easy Customer Profile Class Format: Webinar about our webinars Instructor: Nicole Burton, GSA Date: Tuesday, April 6, 2010 Time: 1:00 PM – 3:00 PM EST Place: Online Webinar* Fee: FREE Webinar Description Do you know who your customers are and how they're engaging with you online? In this demonstration, you'll observe a government agency web team completing a Quick–and–Easy Customer Profile for their we...

The American Recovery and Reinvestment Act promised $19 billion for Health IT. Since then, electronic health records and health IT management have emerged as a major component of the healthcare debate. As industry struggles over the costs and benefits of health IT, many government agencies have surged forward---leading the way, from the Department of Veterans Affairs to the Department of Health and Human Services. AFCEA Bethesda’s Healt...

Plan to attend this year’s conference at the Doubletree Hotel in Chesterfield where experts from Missouri and around the country will provide you with the latest information on community forestry topics. Our keynote speaker is globally recognized Dr. John Ball, always an energetic and informative speaker at conferences around the world. Thursday’s tour will include a stop at the new Citygarden site in downtown St. Louis, an innovative 2.9 acre...

Using Social Media to Communicate During a Crisis Class Format: One–Day Course Instructor: Shel Holtz, Holtz Communication + Technology Date: Tuesday, March 9, 2010 Time: 9:00 am – 4:00 pm Place: Federal Energy Regulatory Commission (FERC) Directions to FERC Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description The Internet—and, more recently, social media—have added new di...

It's Simple. Just Networking - Government Sector Networking! Come out and join The ASBC in the RED ZONE at the Velocity Five Sports Restaurant & Bar in Merrifield Plaza for an upscale casual government sector business mixer. This is a great opportunity for those interested in or already doing business with Government Agencies and/or their Contractors.We get started at 4:30pm and your pre-registration ($35 for Corporate Members, $40 for In...

Using a Blog to Engage Citizens Online Class Format: Webinar about our webinars Instructor: Steve Crescenzo, Crescenzo Communications Date: Tuesday, February 23, 2010 Time: 1:00 pm – 3:00 pm EST Place: Online Webinar* Fee: $50 federal, state, or local U.S. government; $75 for non–government Webinar Description Agency blogs are a great way to engage with the public on a conversational level and have discussions about ways to improve...