Implementing customer experience (CX) strategies and principles isn't just about making people happy. CX methodologies and strategies are a disciplined approach tht demonstrates a quantifiable impact on outcomes that matter - from achieving the mission to efficiencies through managing the budget, to improving employee engagement, strengthening equity in service delivery and strengthening trust in government. Government services change the live...

Next Steps: Leveraging Data as a Strategic Asset The COVID-19 pandemic has shown that the government must be positioned to anticipate and prevent problems rather than just react to them. A comprehensive and secure data strategy has been instrumental in helping agencies to spur innovation, deliver on their mission, and better serve the public. Throughout 2020, agencies implemented Federal Data Strategy action plans with a focus on data governan...

United We Solve! Join us for a multi-day virtual experience where analytics automation luminaries, data fans, Alteryx experts and analytic gurus like you can celebrate business breakthroughs - and be sure to catch The Grand Prix - a contest that pits racers against each other to answer the question: who is the fastest Alteryx workflow solver in the world.

Innovative Uses of Federal Data: Challenges, Successes Data is a critical component many agencies can utilize to anticipate and analyze problems that could impede operations and delivery of government services. By applying key aspects of The Federal Data Strategy, many government agencies were positioned to better curate, use, and share operational data as agencies were asked to disperse funds for the economy and collaborate with industry to u...

Data management is king in crisis management. That proved true over the past year as government agencies and educational institutions with strong data strategies, hygiene and utilization were the most resilient during the COVID-19 emergency. Now, it's time to take the lessons learned from those organizations that best weathered the storm of the pandemic and share them in preparation for the inevitable next crisis, as well as to set the conditi...

Government agencies generate and collect massive amounts of data, but have long struggled to extract value from all that information. Now the Federal Data Strategy provides a 10-year framework to “leverage the full value of federal data for mission, service and the public good,” and the signs of agencies’ seriousness are everywhere. Developing workforce data skills remains a challenge, while legacy systems continue to complic...

Unlimited knowledge. Without the travel. Inspirational keynotes. Over 100 mind-blowing data integration and data analytics breakout sessions. Endless virtual networking opportunities. All at your finger tips! Traditional business intelligence is no longer enough. Discover the next era of business intelligence - Active Intelligence. See how to transform your data pipeline and decision making with real-time, up-to-date information and data insig...

DescriptionRobust, accurate, timely, structured, and relevant data that provides a unified view is a necessary requirement for sound business strategy. Agencies and industry alike need to know how to identify and match, correct, implement identity rules, enforce adoption of taxonomies and analytics and reference data while also establishing and communicating information policies and mechanisms to ensure effective data use with policies, rules,...

DSI’s 9th Annual Border Security and Intelligence Summit will focus on the policies and technologies necessary to ensure the continued safety of the U.S. Homeland through the protection and security of our nation’s borders. TCOs continue to adapt their tactics, techniques, and procedures, supported by ever increasingly sophisticated networks and technologies. Our society’s continual expansion of data and the utilization of on...

Actionable Insights Using AI/ML The Federal Data Strategy states that artificial intelligence (AI) provides an extraordinary opportunity for federal agencies to reshape enterprise-level data strategies to achieve mission outcomes. As Presidential Executive Orders put more emphasis on the wide implementation of AI within the government, agencies accelerated AI adoption, integrating the technology into their operations to automate processes, imp...